Search results

  1. FordCustSrvc

    My Brand New 2015 Mustang Gt - Transmission And Body Issues

    No we haven’t, 15Mustang. Please let them test drive your vehicle and diagnose it. Then we can figure out what the concern you’re experiencing is. Let me know when you decide to bring it back in. Deysha
  2. FordCustSrvc

    Whining Gear Type Noise

    Have you brought it in to your dealer since we last spoke, 2013 Geee T? If so, what did they say? Deysha
  3. FordCustSrvc

    My Brand New 2015 Mustang Gt - Transmission And Body Issues

    Thank you for the support, 84Ttop! I’m already working with @15Mustang. He’s on a few other forums as well. Deysha
  4. FordCustSrvc

    Ticking Time-bomb?

    Were you able to get this addressed, redcandy2011gt? Deysha
  5. FordCustSrvc

    Green 2013 New To The Forum

    I know that's right, Green 2013! You're very welcome!! Deysha
  6. FordCustSrvc

    Green 2013 New To The Forum

    Great looking ride, Green 2013! Welcome! Deysha
  7. FordCustSrvc

    2015 Mustang Convertible

    Congrats on your new order, tmrabin! As 84Top mentioned, you can PM me with your dealer’s name and order number and I can track it. Deysha
  8. FordCustSrvc

    The Official Ford Customer Service “Out of the Office” Thread

    Alright people, it’s that time again. It’s time to be grateful, thankful, and blessed to have survived another year. Tomorrow is the first blank page of a 365 page book. Write a good one … or just put a bunch of Mustang pictures in it (same thing)! :lol: Hope you all have a Happy New Year!!! :D...
  9. FordCustSrvc

    The Official Ford Customer Service “Out of the Office” Thread

    Hello my amazing people! I will be out of the office tomorrow to celebrate with my crazy family and loved ones. Please, be safe on the roads and enjoy your loved ones. I will be back on Friday, bright and early. May you all have a Merry Christmas! :D Deysha
  10. FordCustSrvc

    5w20 Oil In The S550 V8 Mustang Gt

    You’re very welcome, m6pwr. You know we were trying to get a jump start on our new year’s resolution by getting slim for 2015! Lol! Deysha
  11. FordCustSrvc

    5w20 Oil In The S550 V8 Mustang Gt

    Hello m6pwr: Welcome to the forum! My name is Deysha with Ford Service. As 84Ttop mentioned, the 2015 Mustang is equipped with an Intelligent Oil-Life Monitor that determines when you should change the engine oil based on how your vehicle is used. By using several important factors in its...
  12. FordCustSrvc

    The Official Ford Customer Service “Out of the Office” Thread

    Hello, coolest people ever! I will be out of the office from now until mid-day on Monday, on a late birthday vaca. Still not sure if I’m going to Virginia or Miami. Lol! Don’t miss me too much and behave while I’m out. If you need assistance in the meantime, hit up one of my peeps in my...
  13. FordCustSrvc

    Progress Thread Project 2015 Gt: Waiting For New Go Fast Parts

    I love it, 84Ttop! Deysha
  14. FordCustSrvc

    2015 Mustang Catches Fire, Ford Refuses To Help

    Thank you for sharing and for your concern, guys. As you already know, a full investigation took place and it was found not to be due to any defective part. I cannot disclose the full findings as this is part of his private information. It will be up to him to share the actual findings. Thank...
  15. FordCustSrvc

    2013 Mustang Slow Speed Hesitation

    Thanks, Ralph Epperson! I’ve escalated this for you and arranged for a Customer Care Specialist to contact you. This will help them work together with Jim Click Ford to look into this for you. Please make an appointment with them as soon as possible. Also, I recommend you delete all your...
  16. FordCustSrvc

    2013 Mustang Slow Speed Hesitation

    Welcome to the forum, Ralph Epperson! Let me get this hesitation reviewed for you. Please, PM me with your VIN, dealer, mileage, full name, and best daytime number. Deysha
  17. FordCustSrvc

    2015 Ecoboost Recall

    Thanks for posting, madspeed! Owner Letters are expected to be mailed the week of 12/15/14. Dealers will repair any affected vehicles, whether or not the customer has received a letter. They can also check here for any recalls. Deysha
  18. FordCustSrvc

    2011 GT Shifting Issue

    Great! Thanks for the update, retiredf5! Deysha
  19. FordCustSrvc

    Heat Only When On Throttle

    Any updates since getting this escalated, Pizzaman? Deysha
  20. FordCustSrvc

    Advancetrac Problem?

    Let me know if you address this with your dealer, GDMCSMITH. Deysha
Top Bottom
Back
Forums
Menu