So I bought a new 2015 GT. At 1479 miles, the motor somehow sucked in a valve and destroyed the #5 piston while I was stopped at a stop light. I babied the car (it was new) and have not modified anything at all (I rarely mod any of my cars). I am VERY unhappy to say the least. So far, Ford wants to repair the motor. I bought a new car and don't believe I should get a rebuilt one after only 1479 miles of use. It is clearly a lemon and I strongly believe Ford should replace it. So far the dealer has been ok to work with (though I haven't gotten my car back yet so don't really know). Ford itself not so much. I've been dealing with the district office, etc. They seem to want to do the minimum they can vs the right thing (replace the car). NOT happy.
I find it interesting there is another similar thread on here. There are clearly some engine issues with the new Mustang.
I've been a loyal Ford customer for many years. The best vehicle I ever owned was an F250 (12 years old and still going strong). My experience with this has left me thinking Ford just doesn't stand by their products very well when serious problems happen. I just can't understand how they think I'd be happy with a rebuilt car whose numbers don't match after only a couple of months and 1479 miles. I paid for a new car and am getting a rebuilt/salvaged one. Shame on Ford. Ford has a chance to keep a customer or lose one for life. Right now, it looks like I'll end up having to pursue the local lemon laws and/or suing Ford instead of Ford just stepping up and replacing the car voluntarily. I'll update as this nightmare continues.
I find it interesting there is another similar thread on here. There are clearly some engine issues with the new Mustang.
I've been a loyal Ford customer for many years. The best vehicle I ever owned was an F250 (12 years old and still going strong). My experience with this has left me thinking Ford just doesn't stand by their products very well when serious problems happen. I just can't understand how they think I'd be happy with a rebuilt car whose numbers don't match after only a couple of months and 1479 miles. I paid for a new car and am getting a rebuilt/salvaged one. Shame on Ford. Ford has a chance to keep a customer or lose one for life. Right now, it looks like I'll end up having to pursue the local lemon laws and/or suing Ford instead of Ford just stepping up and replacing the car voluntarily. I'll update as this nightmare continues.