Avoid --> BLUEOVALINDUSTRIES.com and this Ford part# VJR3Z-16C630-D. Read Below.........

monte87

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Feb 26, 2001
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Hi Guys-

I just want to spare anyone from the headache of dealing with BLUEOVALINDUSTRIES.com. So, i'm giving you all a heads up!!! Even though they have been around for a long time via Mustangs, and i have made numerous purchases from them in the past, my purchases have always been positive because nothing broke prematurely, so i guess i never had to interact with the vendor and hope they would do the right thing and honor a broken part with a replacement and smooth transition. But this was definitely not the case. The true test of a good vendor is when you have issues with the parts you purchase with your hard earned money, its all about the EASE of part replacement without having to deal with "pass the buck" non sense. Here is my story -->
On NOV.15th 2021, i purchased a set of FORD Genuine Heat Extractor hood lourvers from BLUEOVALINDUSTRIES on Ebay for $250 dollars. Initially i thought the extractors were real hood vents, 2 are sealed and are fake and 1 is truly open and functional. But, i loved the way they looked and decided to keep them anyhow. I really wanted the ROUSH heat extractors that were 100% functional. I received the part a week later and the parts seemed very nice and I was happy with the purchase. Well fast forward a bit, I contract COVID19 and was sick for weeks, never getting a chance to install the parts on the car. The parts sat in my house for until mid january. On JAN 15th, when i finally got to install the extractors on the car. They only last 2 weeks until the fake honeycomb plastic part of the extractors started to crack and break away from the glossy part of the extractor. This should not happen to a genuine ford $250 part that has only been on car 2 weeks. Come on, now....
So i call vendor 7x times, no one answers the phone, then email BLUEOVALINDUSTRIES on JAN26th, 2022 a total of 4x via ebay, and another 2x on there own website email address, explaining my situation and sending numerous pics to show the premature damage to a brand new part. that has only been on car a total of 2 weeks. Well, a week goes and i never get a reply... Sadly. So i email them again today FEB 1st, 2022 resending the original emails and asking what is the deal? They don't reply to emails, no one answers the phone lines and it seems they can care less about mustang enthusiasts who purchased parts and have issues.
Well, finally i get a reply and the dude deflecting any type of responsibility telling me all about the Ebay warranty of 30 days and BLUEOVALINDUSTRIES warranty period of the same and points me to Ford for parts warranty along with the phone number. This is simply because i am out of the 30 day warranty, even though the $250 parts were sitting in my house, never installed, and on then on the car for 2 weeks before they started to crack and come apart. They could care less about good customer service, won't honor any type of Good Faith in trying to be helpful and hooking me up with the broken replacement parts on the lourver.
I am super saddened by this interaction with this vendor because i could've purchased these extractors from TASCAparts.com or Latemodelresto, CJPoNY and had ZERO issue with a warranty or replacement. But, i chose to support the little guy, small business owner and support a small mustang enthusiast company. I honestly thought he would've helped me, after hearing my situation especially being gravely sick with COVID and the parts not being installed and then only being on car for only 2 weeks and breaking, they would helped a STANGER out and not just turn me away, But GUESS NOT!!!!!!!!
I wanted to share my experience with everyone on the forum. Because if i can help a fellow enthusiast avoid and prevent them from buying or dealing with BLUEOVALINDUSTRIES and having to go through the same experience then at least something good came out of this. I will take a $250 loss, because ford is not going to warranty the part as we all know. They use cheap garbage plastic that fails prematurely, its really sad. Also to everyone AVOID buying this part# Genuine Ford Louvers - Hood - Gloss Black VJR3Z-16C630-D. I will post pics to give everyone a visual, they are GARBAGE!!!! I am going to put back my stock vents or get the ROUSH extractors, maybe.....

Good luck to everyone, hope this helps avoid a headache!!!
Thanks Anthony
 

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Potomus Pete

Gretchen Whitmer is eating at me
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Most aftermarket is crap..Sorry for your loss, but thirty days is the rule. I would only expect a small amount of companies that would honor that. I made some ordering mistakes on a project, and was charged $150 in restocking fee's. Gotta watch it with internet ordering
 
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monte87

Founding Member
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Most aftermarket is crap..Sorry for your loss, but thirty days is the rule. I would only expect a small amount of companies that would honor that. I made some ordering mistakes on a project, and was charged $150 in restocking fee's. Gotta watch it with internet ordering
Thanks Pete,
Its a genuine ford part though. lol This should've never happened....... Yep, Gonna be on-point for now on. Not ordering from any little guys anymore, small businesses, only the Big ones.. Just sucks. Sorry to hear about the restocking fee's.
 

Bullitt347

I have been doing it wrong this whole time
15 Year Member
Mar 23, 2007
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This type of stuff happens across the industry.
Buy a set of SFI 5 point seat belts for your race car. Keep them in the box unopened for 2 years and then try and use them, only to be told they are no good because the 2 year certification has expired. It does not matter if you use them or not, the time starts from purchase date and no extenuating circumstances changes that.
No amount of complaining on the internet is going to change that.
You are going to have to deal with it. There are no legal means to "make it right" in your opinion.
Caveat Emptor ...let the buyer beware.
 
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monte87

Founding Member
Feb 26, 2001
876
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new york
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This type of stuff happens across the industry.
Buy a set of SFI 5 point seat belts for your race car. Keep them in the box unopened for 2 years and then try and use them, only to be told they are no good because the 2 year certification has expired. It does not matter if you use them or not, the time starts from purchase date and no extenuating circumstances changes that.
No amount of complaining on the internet is going to change that.
You are going to have to deal with it. There are no legal means to "make it right" in your opinion.
Caveat Emptor ...let the buyer beware!!!
True, but i can spread the word about bad vendors to our community and members and make them aware. Not to repeat my mistake.
 

90sickfox

Wasn't a pretty sight...and I've got big hands
SN Certified Technician
Mar 2, 2015
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With proof of receipt Ford may honor that warranty. It's kinda obvious that the two sided tape under that grille wasn't installed correctly.

To fix it you'd just need to clean off what's left of the tape and apply new 3m tape. The plastic doesn't look cracked to me. If you pulled up to a dealership with them installed and a reciept they might get a tech to fix it if you're nice. Or atleast apply some tape on the part so you can pull the backing off and install yourself. Hard to tell in the pic but if it was just glue a little clear gorilla glue two part epoxy will make sure it never comes off ever again.

I never had any problems with Blue Oval Industries in the past. Never had an issue with their parts. The issues I had with LMR and Summit were fixed emmediatly and above what I expected. CJ Pony is a joke. AMERICAN muscle is marked up too much.
 
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monte87

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With proof of receipt Ford may honor that warranty. It's kinda obvious that the two sided tape under that grille wasn't installed correctly.

To fix it you'd just need to clean off what's left of the tape and apply new 3m tape. The plastic doesn't look cracked to me. If you pulled up to a dealership with them installed and a reciept they might get a tech to fix it if you're nice. Or atleast apply some tape on the part so you can pull the backing off and install yourself. Hard to tell in the pic but if it was just glue a little clear gorilla glue two part epoxy will make sure it never comes off ever again.

I never had any problems with Blue Oval Industries in the past. Never had an issue with their parts. The issues I had with LMR and Summit were fixed emmediatly and above what I expected. CJ Pony is a joke. AMERICAN muscle is marked up too much.
Imagine this doosh J.YATES the owner of Blue Oval Industries as well as as YATES PERFROMANCE blocked me on Ebay from communicating with him. I am truly amazed at the level of horrible customer service. Wow!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
 

Bullitt347

I have been doing it wrong this whole time
15 Year Member
Mar 23, 2007
2,665
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184
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The fact of the matter is, they are out of warranty, regardless of the delay in installing them. If they were installed in a timely manner, then none of this would be happening.
 

Potomus Pete

Gretchen Whitmer is eating at me
Mar 7, 2019
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Imagine this doosh J.YATES the owner of Blue Oval Industries as well as as YATES PERFROMANCE blocked me on Ebay from communicating with him. I am truly amazed at the level of horrible customer service. Wow!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
You will never see a negative comment on E Bay
 

monte87

Founding Member
Feb 26, 2001
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new york
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The fact of the matter is, they are out of warranty, regardless of the delay in installing them. If they were installed in a timely manner, then none of this would be happening.
Yeah, Well I caught covid and was sick for weeks. I wasnt worried about having to install hood vents on the car. In actuality, the week a customer has to wait for the part shouldn't count against the 30 days.
What are you a BlueOvalindustries cheerleader? Just curious. Because if you had good experineces w them, let me.know. personally speaking the owner Yates is a real dick. He blocked me on ebay, so I cant communicate with him regarding my issue.
Anthony
 

Potomus Pete

Gretchen Whitmer is eating at me
Mar 7, 2019
2,670
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Sarasota Florida
What do you mean? He has a slew of negative comments along w negative Yelp comments. I wish I wouldve seen them, I wouldve never bought the vents from him.
On E Bay or another. I have never seen a bad comment. Although I usually deal with small sellers
 

monte87

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On E Bay or another. I have never seen a bad comment. Although I usually deal with small sellers
  • Not a top-notch organization. My experience stems from an onsite exchange where a simple few questions were asked and the business representative essentaially told me to buy elsewhere - further they sent a very unprofessional email criticizing my posts on social media and my intent to damage their business - this is not true. In fact, I simply want everyone who considers buying from them to look for their products elsewhere. No business should ever feel like they can treat a customer bad. Go to the BBB...look at their interactions with customers. Yikes.

    Blue Oval Industries, Inc. | Reviews | Better Business Bureau® Profile (bbb.org)
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    sitting on my lunch with sketchy internet I couldn't get the page to load...a few simple questions and told to F myself

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    8/25/2021Previous review

    Awful, awful customer service. Couldn't ask more than a few questions on an Ebay post. This business is terrible to the point of ridiculous. Don't believe anything you read. Don't buy from them. Rude. AWFUL.
    Read more
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    Ted P.
    Killeen, TX
    27
    2

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    11/21/2019
    I ordered a part from the Blue Oval Industries group online and the package shows delivered. Once I checked with the carrier about it showing delivered they asked for me to check neighbors and family, to no avail there is no package.

    The carrier stated to contact the business and file a claim. The business Blue Oval Industries states since the package is delivered I am not entitled to any refund and need to talk to the carrier. I tried to explain to them that this is not a customers job, this is an issue of a claim between them and the carrier since they have insurance. I also explained that the product now has been replaced and I would like a refund.

    At this point they stated I am jumping the gun and no refund will be posted. The people of this company have been absolutely ridiculous to deal with, not to mention frustrating beyond belief.

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    Pat A.
    Ramona, CA
    7
    9
    1

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    11/21/2019
    Too bad I couldn't leave no stars after reading all the reviews and seeing how they treated their customers with no customer care I will not be ordering anything from them or recommending them I will however be steering people clear from ordering here.
    I have also unlike their Facebook page.
    I will never support a company that doesn't support their customers.

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    Danial N.
    Henderson, NV
    0
    34
    7

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    9/13/2017
    These people and their "customer NO-service" are a complete joke. I bought a defective product from them and and the email conversation from them regarding this has been nothing short of ludicrous. They take responsibility for NOTHING and never offer a solution, just excuses as to why they will not help you. Avoid these people and their sub-par products. They also go by Yates Performance. Do a web search - these guys have bad reports all over. And don't get me started on their Mustang "experts". What a laugh. The guy I've been talking to is either a Prius owner who has Pit Stop do their oil changes, or a greasy, 12 year old, prepubescent kid who has watched a few Mustang "How-Two" videos so dad lets him respond to email. Seriously folks, avoid these people. You'll thank yourself later.

    Useful 8

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    Steve A.
    Scottsdale, AZ
    10
    87
    36

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    4/14/2017
    agreed, I bought some parts that were defective from them. When I contacted through ebay, I was responded back with nothing but disparaging comments, and no mention was made of asssitng the customer. These people are absolute crap

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    Norman T.
    Martinsville, IN
    21
    1

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    4/18/2016
    Horrible customer service they refused to help me after waiting over a week for a response. Avoid at all cost. There are plenty of other vendors out there with similar prices that will take care of you.

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    Mike R.
    San Francisco, CA
    0
    3

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    2/16/2018
    I hate to give these people 0ne star , they do not deserve it..The parts they sell are cheap imitation.I made the mistake of buying from them one time and one time only. The replacement headlights for my foxbody had scattered light that shone everywhere except the road..Within months they were fogged worse than my originals.Every door seal and sunroof seal were sized wrong..Zero customer service..BEWARE Yates Performance is the same company and you will get the same garbage from them

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    Aaron B.
    Nashua, NH
    0
    7
    1

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    9/9/2014
    I just tried to buy a set of wheel of these guys and they did everything possible to talk me out of doing business with them. First, they told me they may not fit and when I said I already knew they will, they kept insisting that they wouldn't and explicitly communicated their lack of liability if I buy then and

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    Yevgeniy V.
    Westchester County, NY
    1
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    10/6/2011
    BE AWARE !
    The guy on the phone was very rude. And unfortunately i had to use profanity towards him.
    I purchase Roush CAI for my car from them. Recieved the item with cosmetical damage to the filter. In my opinion if the item is brand new it should look like brand new and have no damage.
    They do not answer emails. Rude on the phone. IMPOSSIBLE to get refund unless you call them directly.
    really just BUY FROM SOMEONE ELSE !
 

monte87

Founding Member
Feb 26, 2001
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On E Bay or another. I have never seen a bad comment. Although I usually deal with small sellers
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US $27.90
Past 6 months

Received item leaking . No response from seller . Won’t buy from again .
2018-2020 F150 F250 Super Duty OEM Touch Up Paint Bottle Magma Red Metallic E2 (#372798552166)
 

cdog301

Founding Member
Aug 30, 2000
236
1
18
richmond ,ca
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Hi Guys-

I just want to spare anyone from the headache of dealing with BLUEOVALINDUSTRIES.com. So, i'm giving you all a heads up!!! Even though they have been around for a long time via Mustangs, and i have made numerous purchases from them in the past, my purchases have always been positive because nothing broke prematurely, so i guess i never had to interact with the vendor and hope they would do the right thing and honor a broken part with a replacement and smooth transition. But this was definitely not the case. The true test of a good vendor is when you have issues with the parts you purchase with your hard earned money, its all about the EASE of part replacement without having to deal with "pass the buck" non sense. Here is my story -->
On NOV.15th 2021, i purchased a set of FORD Genuine Heat Extractor hood lourvers from BLUEOVALINDUSTRIES on Ebay for $250 dollars. Initially i thought the extractors were real hood vents, 2 are sealed and are fake and 1 is truly open and functional. But, i loved the way they looked and decided to keep them anyhow. I really wanted the ROUSH heat extractors that were 100% functional. I received the part a week later and the parts seemed very nice and I was happy with the purchase. Well fast forward a bit, I contract COVID19 and was sick for weeks, never getting a chance to install the parts on the car. The parts sat in my house for until mid january. On JAN 15th, when i finally got to install the extractors on the car. They only last 2 weeks until the fake honeycomb plastic part of the extractors started to crack and break away from the glossy part of the extractor. This should not happen to a genuine ford $250 part that has only been on car 2 weeks. Come on, now....
So i call vendor 7x times, no one answers the phone, then email BLUEOVALINDUSTRIES on JAN26th, 2022 a total of 4x via ebay, and another 2x on there own website email address, explaining my situation and sending numerous pics to show the premature damage to a brand new part. that has only been on car a total of 2 weeks. Well, a week goes and i never get a reply... Sadly. So i email them again today FEB 1st, 2022 resending the original emails and asking what is the deal? They don't reply to emails, no one answers the phone lines and it seems they can care less about mustang enthusiasts who purchased parts and have issues.
Well, finally i get a reply and the dude deflecting any type of responsibility telling me all about the Ebay warranty of 30 days and BLUEOVALINDUSTRIES warranty period of the same and points me to Ford for parts warranty along with the phone number. This is simply because i am out of the 30 day warranty, even though the $250 parts were sitting in my house, never installed, and on then on the car for 2 weeks before they started to crack and come apart. They could care less about good customer service, won't honor any type of Good Faith in trying to be helpful and hooking me up with the broken replacement parts on the lourver.
I am super saddened by this interaction with this vendor because i could've purchased these extractors from TASCAparts.com or Latemodelresto, CJPoNY and had ZERO issue with a warranty or replacement. But, i chose to support the little guy, small business owner and support a small mustang enthusiast company. I honestly thought he would've helped me, after hearing my situation especially being gravely sick with COVID and the parts not being installed and then only being on car for only 2 weeks and breaking, they would helped a STANGER out and not just turn me away, But GUESS NOT!!!!!!!!
I wanted to share my experience with everyone on the forum. Because if i can help a fellow enthusiast avoid and prevent them from buying or dealing with BLUEOVALINDUSTRIES and having to go through the same experience then at least something good came out of this. I will take a $250 loss, because ford is not going to warranty the part as we all know. They use cheap garbage plastic that fails prematurely, its really sad. Also to everyone AVOID buying this part# Genuine Ford Louvers - Hood - Gloss Black VJR3Z-16C630-D. I will post pics to give everyone a visual, they are GARBAGE!!!! I am going to put back my stock vents or get the ROUSH extractors, maybe.....

Good luck to everyone, hope this helps avoid a headache!!!
Thanks Anthony
Should have gotten Vaccinated! ;):rlaugh::rlaugh::rlaugh: