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StangCrazy302Gt · Apr 14, 2005

i ordered november 27 2004...and guess what CLEAN AND UNSCHEDULED...what should i do..and the stupid dealer isnt helping me at all.

Simple. · Apr 15, 2005

Im going the first thing tomorrow morning to give my dealer an option.

If they cant FIND me a GT anywhere, I will be cancelling my order and buying something non-ford. Ford Customer service is getting a phone call regardless so I can speak my mind. Im sure nobody cares, but when your a loyal ford customer, and have bought at least 10 cars in 15 years and not to mention all the lease vehicles. Something has got to be done. I think just about everyone in my family has retired, or is still working at ford right now. So Id say im pretty damn loyal.

sorry for the rant, but I traded in my vehicle in Jan. And ordered a premium GT. Now im sorta in a bind, and I NEED a car!. so at this point, it doesnt matter what I get.

Blk05Retro · Apr 15, 2005

Allotment, Allotment, Allotment! If it is a very small dealer and they already sold a Mustang or two, then they might have reached their allotment. It depends on how many Mustangs they sold in the previous year.

I went to a dealer that didn't sell very many Mustangs and put a order in not knowing. I was lucky, because only one other individual put a order in before me. They've had like 5 Mustangs total come across their lot since the introduction and that’s not including mine.

Event with the increase in production, you still might not get your Mustang from that dealer. I would be up front with them and see how many they are allotted for the year and what they have already sold including current orders.

I've also seen it that if a customer is using a plan, the dealer will hold the plan allowing other orders to pass through the system before the plan. This isn't the case with all dealers.

mtbdoc · Apr 16, 2005

As I have posted elsewhere, as a LIFE-LONG Mustang guy (currently '66 'vert and '65 2+2) I was delighted when I saw this car at the debut showing in Nashville last year [40th Anniversary Mustang show]. Last weekend I was disgusted when a dealer told me that they wanted 31,000 for a 27,000 msrp GT...so I've gone to the Pontiac dealer and am now likely to buy a GTO. Those cars can be had for that same 31,000...and there is NO COMPARISON!

I have NEVER OWNED A GM CAR, and wouldn't have even thought about it....I even bought a '91 SHO and parked it alongside my '87 GTstang...but I have had it w/ Ford's poor planning and the dealers desire to make a quick buck (and alienate customers over the long-haul)

StangCrazy302Gt · Apr 16, 2005

i asked and he said they havnt even seen a gt yet

SVTdriver · Apr 17, 2005

StangCrazy302Gt said:
i asked and he said they havnt even seen a gt yet

If they have not seen a gt mustang yet. Cancel that order. And order from another dealer. Let them know why. Tell the salesperson. They are obviously doing too little business for Ford to give them a mustang. And that you are going to go to a delaer that actually gets cars on the lot.

MyBlueOval · Apr 17, 2005

mtbdoc said:
As I have posted elsewhere, as a LIFE-LONG Mustang guy (currently '66 'vert and '65 2+2) I was delighted when I saw this car at the debut showing in Nashville last year [40th Anniversary Mustang show]. Last weekend I was disgusted when a dealer told me that they wanted 31,000 for a 27,000 msrp GT...so I've gone to the Pontiac dealer and am now likely to buy a GTO. Those cars can be had for that same 31,000...and there is NO COMPARISON!

I have NEVER OWNED A GM CAR, and wouldn't have even thought about it....I even bought a '91 SHO and parked it alongside my '87 GTstang...but I have had it w/ Ford's poor planning and the dealers desire to make a quick buck (and alienate customers over the long-haul)

Concur mtbdoc. I told my rep at the dealership where I placed my GT vert order (3/18) that if I don't have a build date by 5/18 that I'm canceling to buy a BMW 330ci convertible with performance pkg. I don't like the looks of the GTO so I won't be going down that route. The other alternative I tested and enjoyed was the Nissan 350Z Roadster but it's only a two-seater. I like the fact that the GT vert and 330ci have a backseat (useless as they might be).

If Ford and the dealerships think that people are going to sit, wait and smile they're dead wrong. Damnitsyellow posted in another thread that "2006 is going to be worse". Not for this intelligent and informed buyer who knows he has options. The lemmings can wait and let Ford and the dealerships screw with their time and wallets. There are plenty of competitors that can actually plan for demand and satisfy customers!

SVTdriver · Apr 17, 2005

MyBlueOval said:
There are plenty of competitors that can actually plan for demand and satisfy customers!

Unless you want the mustang.

Mark05GTVert · Apr 17, 2005

intelligent and informed and "without an '05" unfortunately... the market has spoken on these things... bummer for stubborn bargain hunters but I hope you win eventually.

MyBlueOval · Apr 17, 2005

Mark05GTVert said:
intelligent and informed and "without an '05" unfortunately... the market has spoken on these things... bummer for stubborn bargain hunters but I hope you win eventually.

I would prefer to get a better deal. I've got a '05 GT vert order in the system at X-plan and if Ford can't deliver like a reputable and credible company should, then I'll be happy to purchase a competitor's product (330ci vert). I can drive it for a few years and switch back to a Mustang GT at preferred pricing if I feel so inclined.

MyBlueOval · Apr 17, 2005

Mark05GTVert said:
intelligent and informed and "without an '05" unfortunately... the market has spoken on these things... bummer for stubborn bargain hunters but I hope you win eventually.

Yes, that's right. I'm "without an 05" and amazingly, I still lead a productive and satisfying life. A career is what you do. A car is what you drive. Neither is who you are. I'm more than happy to let the 05 inventory go to those who feel good about paying MSRP or MSRP+ for their Mustang GT. That initial high will wear off like it does with every car and it certainly will not be there when they trade the car in or try to sell it a few years from now.

If you are what you eat, eat a Jimmy Dean sausage biscuit and call yourself "delicious". I love that hillbilly commercial!

SVTdriver · Apr 17, 2005

MyBlueOval said:
I would prefer to get a better deal. I've got a '05 GT vert order in the system at X-plan and if Ford can't deliver like a reputable and credible company should, then I'll be happy to purchase a competitor's product (330ci vert). I can drive it for a few years and switch back to a Mustang GT at preferred pricing if I feel so inclined.

It has nothing to do with being credible. Yes Ford could have done a better job estimating demand. But I don't think anybody (Mustang enthustiasts as well as Ford). Thought this new mustang was going to be as in demand as it has proven to be. Then you throw in the early production supply issues. And it's not really that much of a surprise. That they can't keep up with demand.

StangCrazy302Gt · Apr 18, 2005

i gound a dealer that said they can locate 1 for me ..im gunna give it a try

ZenGirl35 · Apr 18, 2005

StangCrazy,
I just replied to your other post in the tech area (http://forums.stangnet.com/showthread.php?p=4974335#post4974335). Also, here is a link to another thread that we started for those of us who finally got our build date: http://forums.stangnet.com/showthread.php?t=533673 - some of us have been waiting since November 2004 for our cars.

Be patient, but persistent. Keep us posted on the progress.

MyBlueOval · Apr 18, 2005

SVTdriver said:
It has nothing to do with being credible. Yes Ford could have done a better job estimating demand. But I don't think anybody (Mustang enthustiasts as well as Ford). Thought this new mustang was going to be as in demand as it has proven to be. Then you throw in the early production supply issues. And it's not really that much of a surprise. That they can't keep up with demand.

It is about credibility. One aspect of credibility is estimating demand and setting realistic production goals. If Ford had spent as many $ on predicting demand as it spent advertising the '05 Mustang then they'd have more GTs in the pipeline right now. They also should have had the issues worked out with the IUP patent BEFORE they went into production. The component impacting credibility where I'm more disappointed with Ford AND its dealer network is communication, information accuracy and customer care. Ford and most of its dealers are inept in this respect. There are plenty of real life experiences on this board where 5 different dealers will give you 5 different answers to the same question. That's not a positive reflection on Ford.

Ford is leaving money on the table plain and simple and its competitors are going to pick some of it up. The dealerships are making fat profits on a few units for now. Good for them...for now.

Anyone who blames a potential buyer for not bending over and paying MSRP or higher is not seeing the whole picture. It's okay with me that there are people who feel the emotional high of owning today what they could get for less tomorrow justifies paying the premium. I'm not one of those people. Damnitsyellow has tempted me to put my business acumen aside and pay the premium because it will make me feel good. From what I understand, smoking meth or injecting heroine feels good initally too. I'll pass on all three.

SVTdriver · Apr 18, 2005

MyBlueOval said:
It is about credibility. One aspect of credibility is estimating demand and setting realistic production goals. If Ford had spent as many $ on predicting demand as it spent advertising the '05 Mustang then they'd have more GTs in the pipeline right now. They also should have had the issues worked out with the IUP patent BEFORE they went into production. The component impacting credibility where I'm more disappointed with Ford AND its dealer network is communication, information accuracy and customer care. Ford and most of its dealers are inept in this respect. There are plenty of real life experiences on this board where 5 different dealers will give you 5 different answers to the same question. That's not a positive reflection on Ford.

Ford is leaving money on the table plain and simple and its competitors are going to pick some of it up. The dealerships are making fat profits on a few units for now. Good for them...for now.

Anyone who blames a potential buyer for not bending over and paying MSRP or higher is not seeing the whole picture. It's okay with me that there are people who feel the emotional high of owning today what they could get for less tomorrow justifies paying the premium. I'm not one of those people. Damnitsyellow has tempted me to put my business acumen aside and pay the premium because it will make me feel good. From what I understand, smoking meth or injecting heroine feels good initally too. I'll pass on all three.

I have never stated you should pay over MSRP. And this is why I have left several dealers.

As for dealers and Ford's inaccuracy, customer care, and communication. So far everything I have seen personally has been all about the dealers. Which are not owned by Ford. Ford has an 800 # to call to find out more about your order. This is Ford trying to communicate with the buyer.

What good would it have done to predict demand more than they already have. It's not like they are going to build another plant just for the mustang. That could never be a justified expense. And they are running the one they have at full capacity. 192k units this year. And from what I have read so far. Even the V6's are not staying on the lot as long as the 04 V6's did. Last report had the V6 staying on lots for 22 days vs the gt at 11 days. And there is a reported 60% of the orders being gt's. While the mix of gt to V6 is around 30%. And the issue of the IUP patent. Did not from what I have heard on this and other boards. Effect delay anyone's order from being fulfilled. Only lack of parts did.

damnisityellow · Apr 19, 2005

Damnitsyellow has tempted me to put my business acumen aside and pay the premium because it will make me feel good. From what I understand, smoking meth or injecting heroine feels good initally too. I'll pass on all three. [/QUOTE]

be sure to ask for me when you come in to order your 06 gt.

BrewTownVert · Apr 19, 2005

SVTdriver said:
Ford has an 800 # to call to find out more about your order. This is Ford trying to communicate with the buyer.

actually, the 800 number is not for consumers, it's for dealers. there is no official way for a consumer to get information concerning their ordered vehicle except to rely on the dealer to provide it. [sarcasm] and there have been numerous threads already about the plethora of dealers who go out of their way to provide accurate and timely information to their customers about their orders. [/sarcasm]

MyBlueOval · Apr 19, 2005

SVTdriver said:
I have never stated you should pay over MSRP. And this is why I have left several dealers.

As for dealers and Ford's inaccuracy, customer care, and communication. So far everything I have seen personally has been all about the dealers. Which are not owned by Ford. Ford has an 800 # to call to find out more about your order. This is Ford trying to communicate with the buyer.

What good would it have done to predict demand more than they already have. It's not like they are going to build another plant just for the mustang. That could never be a justified expense. And they are running the one they have at full capacity. 192k units this year. And from what I have read so far. Even the V6's are not staying on the lot as long as the 04 V6's did. Last report had the V6 staying on lots for 22 days vs the gt at 11 days. And there is a reported 60% of the orders being gt's. While the mix of gt to V6 is around 30%. And the issue of the IUP patent. Did not from what I have heard on this and other boards. Effect delay anyone's order from being fulfilled. Only lack of parts did.

You're right, Ford doesn't own the dealers but they do CHOOSE to allow them to sell their cars and their standards for the relationship and dealer behavior obviously aren't that high. If they don't have enough parts to build cars, they didn't do a good job of planning and managing inventory. In other words, they've screwed up in more ways than one. That's not my or any consumer's fault.

SVTdriver · Apr 19, 2005

MyBlueOval said:
You're right, Ford doesn't own the dealers but they do CHOOSE to allow them to sell their cars and their standards for the relationship and dealer behavior obviously aren't that high. If they don't have enough parts to build cars, they didn't do a good job of planning and managing inventory. In other words, they've screwed up in more ways than one. That's not my or any consumer's fault.

Ok so if you were in Ford's position. You would rather pull a dealers business out from under them. Rather than fire the offending employee. Talk about leaving money on the table. This assumes that as many people that complain on here. Actually take it to Ford. I have seen many people on here complain. But I seriously doubt all of them took the time to lodge a complaint against Ford.

And again I ask. If the plant is running at full capacity. And has been since they started building them. Where would they magically get the capacity to build more cars? Parts shortage for the IUP aside. They were still building cars that did not have IUP.

I have never stated that it was any consumers fault. There is no blame to be had. Unless you want to blame Ford for designing too nice of a car. That attracts too many buyers. Then yes I suppose you can blame Ford. They did too good of a job on this new mustang. Darn what a shame that people want these cars.

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