cancel order ?

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StangCrazy302Gt

Founding Member

Apr 25, 2002

282

0

0

New Jerzy

Apr 14, 2005

#1

• Apr 14, 2005

• #1

i placed this damn order on nov 27 2004.... and guess what CLEAN AND UNCHEDULED..and the dealer isnt helping me at all i asked countless times for him to call ford and find out whats goin on and still no answer...should i cancel this thing or not???

 

bleedingvayneAD

New Member

Mar 30, 2005

339

0

0

At my computer, duh

Apr 14, 2005

#2

• Apr 14, 2005

• #2

I know it's really hard and it sucks, but try as hard as you can to hang in there. I ordered mine about 2 weeks before you did and I also went through a lot... My dealer was horrible - I could never get ahold of him when I wanted/needed to. About a month later, I found out (after luckily speaking to my dealership's regional manager) that my dealer was fired and nobody bothered to let me know that he had been gone almost 2 weeks. To make matters worse, all of his current orders (my mustang) were put on indefinite hold until they were transferred to other dealers. Well, this screwed over my IUP (my order was placed in time for the IUP to be added before the lawsuit, but my A$$hole dealer...) so they told me that if I still wanted to get IUP that I wouldn't get my car until mid-April. Now that that time is approaching, I wish I would have waited for it. But the color-stuff doesn't come close to impacting the car's experience. I know what you are going through. Just try as hard as you can to wait knowing that this is one kick-ass car that will keep you up at night.

Good luck!!


P.S. - Check in regularly with your dealer to make sure he is still employed...

 

PolkThug

Member

Nov 7, 2004

130

0

16

Somewhere voiding my warranty!

Apr 14, 2005

#3

• Apr 14, 2005

• #3

StangCrazy302Gt said:

i placed this damn order on nov 27 2004.... and guess what CLEAN AND UNCHEDULED..and the dealer isnt helping me at all i asked countless times for him to call ford and find out whats goin on and still no answer...should i cancel this thing or not???

Click to expand...

Demand a copy of the DORA! (dealer order confirmation receipt)

 

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StangCrazy302Gt

Founding Member

Apr 25, 2002

282

0

0

New Jerzy

Apr 14, 2005

#4

• Apr 14, 2005

• #4

i have the dora and i have been using the 800 number every other week....and the sales manager is still there...thinks he can out talk me...i asked him anbout there allocations he said it doesnt matter....as i keep reading it seems he is wrong...does any 1 have a regional # i can get answers from tihs is pissn me off.

 

bleedingvayneAD

New Member

Mar 30, 2005

339

0

0

At my computer, duh

Apr 14, 2005

#5

• Apr 14, 2005

• #5

Dude, don't believe your dealer. All he is going to do is BS you and push you around so he won't have to confront you.

 

PolkThug

Member

Nov 7, 2004

130

0

16

Somewhere voiding my warranty!

Apr 14, 2005

#6

• Apr 14, 2005

• #6

What is your priority number??

 

sasscuba

Member

Dec 24, 2003

304

0

16

Tulsa Oklahoma

Apr 15, 2005

#7

• Apr 15, 2005

• #7

StangCrazy302Gt said:

i have the dora and i have been using the 800 number every other week....and the sales manager is still there...thinks he can out talk me...i asked him anbout there allocations he said it doesnt matter....as i keep reading it seems he is wrong...does any 1 have a regional # i can get answers from tihs is pissn me off.

Click to expand...

Speak to the inventory control manager first....mine knew everything and actually handles everything once the dealer takes the order. Email the President of Ford Customer Service! I did and 1 week after I got a call from someone in their office and a call from the district manager as to the status of when I would be pulled. Everything depends on your dealer allocation and commodities. Priority number was not an issue at my dealership. The way they did it and Ford customer service said it is done this way when there is alot of orders from one dealership, I was 33 in line of people when I ordered. Evertime someone got pulled my Priority number moved one closer until I was at the top. It took me 3 months to get pulled. Make some calls before you cancel and get the facts. Hope you find out.........

 

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StangCrazy302Gt

Founding Member

Apr 25, 2002

282

0

0

New Jerzy

Apr 15, 2005

#8

• Apr 15, 2005

• #8

i need the number 2 call...i am dealing with the inventory guy ....priority number is 17... and the guy i am dealing with doesnt seem like he wants 2 talk even when i am there in person.,,, so can some 1 give me a ford regional number 2 call cauz i asked him he wouldnt give it 2 me...and i want 2 report him.

 

ZenGirl35

New Member

Apr 5, 2005

103

0

0

Hotlanta, GA

Apr 15, 2005

#9

• Apr 15, 2005

• #9

Okay, I feel your frustration even though you ordered yours 2 months before me. First, call your dealership and speak with the Inventory Manager. Not the GM, or anyone else - Inventory Manager only. Secondly, tell him you KNOW that each dealership has a certain number of GT's alloted per month and ask WHEN your VIN# will be ready. Third, call his ass every week and ask for a status report. Lastly, you will typically receive your VIN# on a Friday, and your scheduled build date will be approximately 3 Mondays AFTER the date you received your VIN.

Good luck and keep us posted.

 

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fred-fred

New Member

Nov 6, 2004

13

0

0

Houston

Apr 15, 2005

#10

• Apr 15, 2005

• #10

The number that may help you would be
800-392-3673 Customer Assistance Center.
You are very correct the priority plays a big
factor in this. Let me know I f I can be of any assistance.

Respectfully

 

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StangCrazy302Gt

Founding Member

Apr 25, 2002

282

0

0

New Jerzy

Apr 16, 2005

#11

• Apr 16, 2005

• #11

like i said before my priority nukmber is 17 so they say....and i will be calling that num,ber monday morning,,,i called the dealer and said what u wanted me 2 say he said they havnt even seen a gt yet....and hasnt called me bak yet

 

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Houstang

New Member

Oct 11, 2004

9

0

0

Apr 16, 2005

#12

• Apr 16, 2005

• #12

Priority numbers mean nothing!

I had a priority #40 on the X-Plan, eight weeks to the day I ordered I was serialized and within 24hrs. I had a build date for 3 weeks later. I should see mine a few weeks.

 

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StangCrazy302Gt

Founding Member

Apr 25, 2002

282

0

0

New Jerzy

Apr 18, 2005

#13

• Apr 18, 2005

• #13

i called the 800 numkber and i reported that dealer... and i found a dealer that said they can locate 1 and do some trading with a diff dealer 2 get me my car..they say they r askin 3k over..and im not willing 2 pay more then 28k

 

ZenGirl35

New Member

Apr 5, 2005

103

0

0

Hotlanta, GA

Apr 18, 2005

#14

• Apr 18, 2005

• #14

Okay, StangCrazy - just stay calm and keep on top of the dealer about your car. Be persistent, but gentle. Unfortunately, the dealership has little or nothing to do with the timeliness of the build date (or so I've been told). Apparently, each dealer is allotted a certain number of GT's and you just have to wait in line for a build date. You should be in line for a build week approximately 3 weeks after you receive your VIN#.

Good luck and keep us posted.

 

Florida Bob

New Member

Nov 11, 2004

377

0

0

Venice, Florida

Apr 18, 2005

#15

• Apr 18, 2005

• #15

I don't know about the situation in New Jersey but a few dealers in Florida have GTs. Brandon Ford near Tampa had several last time I checked, but they do add a window tint and wheel/tire package that is a bit overpriced. Might be worth the plane fare and the drive back home.

 

bleedingvayneAD

New Member

Mar 30, 2005

339

0

0

At my computer, duh

Apr 18, 2005

#16

• Apr 18, 2005

• #16

I think that it is maybe time to take your business elsewhere

 

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StangCrazy302Gt

Founding Member

Apr 25, 2002

282

0

0

New Jerzy

Apr 18, 2005

#17

• Apr 18, 2005

• #17

so far i have called 45 deaqlers in the area and found 2 that will be willing 2 locate the car 4 me.