Complaint Letter

ThreeWhiteGT · Nov 18, 2005

Car Dealers are inherently deceptive.

Never mention a trade when neg. the price on a car. After you get a good price, then announce a trade and show the blue book trade in value paperwork.

Also, that was that '98 Firebird an LS1? If it was, that dealer would resell for $10K.

rjla67 · Nov 18, 2005

alfman9 said:
CRY ME A RIVER.

Ford is not responsible for independently owned dealerships.

A,D,X,Z Plan rules clearly state to produce pin at begining of negotiations.

Market value varies daily, therefore a trade-in-value is only good for a short period of time.

Hopefully you will go back to Chevys or Asian imports so True Blue Oval fans wont get a bad rap from your sissy, prissy attitude. Grow a pair already.

That has by far got to be the most childish response ever.

Let me put it this way: When you are old enough to buy your first home, and you see it listed for, oh let's say $200,000, are you gonna write a check for that home for $200,000? When you find out a few years later you can't afford it, and you put it up for sale for $250,000, you gonna take an offer of $175,000? Hope I didn't loose you up to this point, but it's simple:

Anyone who is interested in buying a car, I don't care what it is, and pays full-retail is not making a wise decision. Why? The price listed on the window is MSRP. Any dealer who won't negotiate is not worthy of anyones business, for if people would stop buying them at full retail, the dealers would stop asking for it, but as long as ill-informed consumers are willing, then they know they can get away with it. Also anyone who would give a car away when both parties know full well it is worth more is also ill-informed, and if the person is willing to give it away, again the dealers will continue to maximize their bottom line.

Remember, it is the person buying the vehicle that is making the payments for the next 60 or so months, so the dealers don't care. And when they try to give consumers the run-around or try to take advantage of them, then they should be called out, plain and simple.

And yes, Ford should be aware of these probems, I don't care what anyone says, for remember, the dealer is the front door to Ford, and yes, I am fully aware that all dealerships are independant, but I know for a fact that Ford can and will mediate in situations where they feel a potential loss of business.

Mustangs are a great product, but no way would I ever screw myself and pay full price for it, or give away a trade-in, for in the end, it is I who has to pay for it. And if you think I'm crying, you're wrong, because I honestly don't care if I buy a Mustang or not now, but what I simply don't like is how I was treated by a dealer that represents Ford and their products.

crewwolfy · Nov 18, 2005

Actually MSRP (manufacturer's suggested retail price) is what Ford (manufacturer) wants the dealer to sell the car for. Going above or below that is completely on the dealer. Ford would be foolish to support anyone trying to get the car for less than MSRP, as it would undermine the relationship between Ford and Ford dealerships.

A 1998 Pontiac Firebird with 85,000 miles (average for 7 years) in excellent condition and standard features has a value of $5800 private party, $4225 trade-in value. This may vary from your car, but I don't see it varying by much. Assuming I've got the right car, $4875 is an excellent trade-in value for your car. Factor in that you're trying to trade in a very non-winter-friendly car in November...

The attitude of the individual salesperson is inexcusable. But it sounds like you're trying to bring everyone down with you in this situation.

celticstanger · Nov 18, 2005

rjla67 said:
That has by far got to be the most childish response ever.

Get used to it. Ford isn't responsible for anything, to some folks - "Dur, they don' make duh stereo, so it not dere folt it brokey. Grow ups, dude. Dur."

"Dealers is ind'pend'nt, nuffin to do wiv Ford. BLUE OVAL ROCKS, YEAH!"

The majority of Ford dealers I've dealt with were only a short step away from being out and out thieves. Try this one on for size -

first Mustang I ever bought, negotiated for ages and finally got a reasonable price. Fast forward to paper-signing marathon and the closer slips me the "sign here to confirm you were made aware that this car was formerly a rental...", WTF?!? The @ss-ramming salesman MADE A POINT OF TELLING ME IT HAD HAD ONE PREVIOUS OWNER! Yeah, fn Enterprise! MacPherson Ford in Tustin (now a proud member of the Autonation crookery network).

I still buy Ford, but I've NEVER bought two cars from the same dealership, and can say that that will continue to be the case after how we were dealt with by the crooks at Huntington Beach Ford. Ford isn't blameless, but their ability to police dealerships may be limited. I'll continue to move from one dealer to another until either a/ I find one worth sticking to, or b/ I run out of dealers and have to move to another brand.

No moron-hick loyalty here. If a company sends the message "Screw the customer", they shouldn't be too surprised when their customers start saying "Screw that company.". Don't let some 10 year old (actual or mental age) berate you just cos they're either one of the lucky few who've never had a problem with their purchases - or even worse, HAVE had problems, but are just too stupid to exercise their consumer power and shop elsewhere.

Well done for complaining. For every bad experience which goes undocumented, the greater chance that cr@p will happen again and some poor sap will get mugged by these pseudo-criminals (I can hear the Blue Oval gang now -"Dur, if dey dat stoopid, dey deserve to pay over da odds!").

F the shady dealers. Buy your Mustang, just not from that dealership. To say that the problem is ONE bad salesman is plain stupid. If that guy said "...pulled a @#$% A-plan...", then that speaks to the prevailing attitude at the dealership and NOT just that guys', since that's hardly what would otherwise be considered acceptable language.

Find the right dealer, enjoy your new Mustang, send the letter.

rjla67 · Nov 18, 2005

celticstanger said:
Get used to it. Ford isn't responsible for anything, to some folks - "Dur, they don' make duh stereo, so it not dere folt it brokey. Grow ups, dude. Dur."

"Dealers is ind'pend'nt, nuffin to do wiv Ford. BLUE OVAL ROCKS, YEAH!"

The majority of Ford dealers I've dealt with were only a short step away from being out and out thieves. Try this one on for size -

first Mustang I ever bought, negotiated for ages and finally got a reasonable price. Fast forward to paper-signing marathon and the closer slips me the "sign here to confirm you were made aware that this car was formerly a rental...", WTF?!? The @ss-ramming salesman MADE A POINT OF TELLING ME IT HAD HAD ONE PREVIOUS OWNER! Yeah, fn Enterprise! MacPherson Ford in Tustin (now a proud member of the Autonation crookery network).

I still buy Ford, but I've NEVER bought two cars from the same dealership, and can say that that will continue to be the case after how we were dealt with by the crooks at Huntington Beach Ford. Ford isn't blameless, but their ability to police dealerships may be limited. I'll continue to move from one dealer to another until either a/ I find one worth sticking to, or b/ I run out of dealers and have to move to another brand.

No moron-hick loyalty here. If a company sends the message "Screw the customer", they shouldn't be too surprised when their customers start saying "Screw that company.". Don't let some 10 year old (actual or mental age) berate you just cos they're either one of the lucky few who've never had a problem with their purchases - or even worse, HAVE had problems, but are just too stupid to exercise their consumer power and shop elsewhere.

Well done for complaining. For every bad experience which goes undocumented, the greater chance that cr@p will happen again and some poor sap will get mugged by these pseudo-criminals (I can here the Blue Oval gang now -"Dur, if dey dat stoopid, dey deserve to pay over da odds!").

F the shady dealers. Buy your Mustang, just not from that dealership. To say that the problem is ONE bad salesman is plain stupid. If that guy said "...pulled a @#$% A-plan...", then that speaks to the prevailing attitude at the dealership and NOT just that guys', since that's hardly what would otherwise be considered acceptable language.

Find the right dealer, enjoy your new Mustang, send the letter.

This is the best advice yet, and after reading your post, you made me aware of a simple fact I was overlooking that all dealers are not the same, so move on. I think the reason I am venting is because I haven't bought a Ford in over 8 years, and just my dumb luck, I just happen to pick one that sucked. I'm gonna wait a bit to get over this experience, and go to another dealer when I'm ready and take this lesson and experience with me and if it works out great, if not, keep trying to I get one who is good.

However, I'll tell them RIGHT UP FRONT the A-Plan and then the trade (if I decide to trade it in) and see how that goes. Man, what a frustrating experience just to buy a car...

66Satellite · Nov 18, 2005

I have no plans to buy new, but if I did I would set up everything via e-mail and the phone. And if they tried to pull one stunt when I got there to pick up the car and turn over the money I would turn and walk out. And I'd sell my vehicle privately.

JL_Tampa · Nov 18, 2005

ha ha! Thats why I don't go to Freedom FORD they have a firm grip on their inventory.

crewwolfy · Nov 18, 2005

66Satellite said:
And I'd sell my vehicle privately.

Quoted for truth.

Alec · Nov 18, 2005

Frustrating situation to be sure. Try and find a "local" dealer, meaning not some nation wide chain, if that's possible.

I hate selling cars myself You get all kinds of scum coming around to look/beat on your car. Try and find a consignment lot that will act as a buffer for you and won't take to much off the top.

If you still want to trade (which I prefer) negotiate the price of the new car first and then do the down payment/trade in.
You will always get low-balled on the trade but IT IS so much easier than dealing with Joe Dirt coming over

celticstanger · Nov 18, 2005

66Satellite said:
I have no plans to buy new, but if I did I would set up everything via e-mail and the phone. And if they tried to pull one stunt when I got there to pick up the car and turn over the money I would turn and walk out. And I'd sell my vehicle privately.

Oh, and that's another VERY smart piece of advice. When I saw my 05 on the lot, the first thing I did was EMAIL the dealer, asking for the price. They replied with $26,750, so off I went to buy it. That's when they tried the "bait and switch" with the $5K dealer markup trick. I told them I had their quote for $26,750, and that that was all I was going to pay. The sales manager then came in and said :"Yes, but we then sent another email, declaring the $5K markup". "Hmmm...", I said, "I didn't get that email.". He prints it out and sure enough - he'd only just sent it whilst I was sitting there. Clown clearly didn't realise the print out would have date/timestamp on it. I pointed this out, laughed, and held 'em to $26,750.

Jason Dean · Nov 19, 2005

rjla67 said:
This is the best advice yet, and after reading your post, you made me aware of a simple fact I was overlooking that all dealers are not the same, so move on. I think the reason I am venting is because I haven't bought a Ford in over 8 years, and just my dumb luck, I just happen to pick one that sucked. I'm gonna wait a bit to get over this experience, and go to another dealer when I'm ready and take this lesson and experience with me and if it works out great, if not, keep trying to I get one who is good.

However, I'll tell them RIGHT UP FRONT the A-Plan and then the trade (if I decide to trade it in) and see how that goes. Man, what a frustrating experience just to buy a car...

Yeah, you really just have to find the right dealership/salesperson to deal with. I guess I got lucky with mine at a dealership here in Atlanta. I mentioned X-Plan on the phone before I even went to see the car and had them agree to X-Plan price first. They were the first dealership I had talked to who would do X-Plan on the car I wanted and that was sitting on the lot. I think mentioning that a friend of mine had just done X-Plan on a new GT at another local dealership helped. Anyway, I couldn't have had a better salesman, everyone was *extremely* friendly and helpful. (They want to make sure they do well on their customer satisfaction survey.) Also, I kept my old car and gave it to my brother, so I didn't have to deal with the price haggle over a trade-in. I don't think I would ever do a trade-in, I would rather just take it to car max, no muss no fuss. You can get more for it elsewhere on your own, but I'd rather not deal with the hassle, and at least they are consistent.

Excepcion13 · Nov 19, 2005

It is a shame that people feel the need to berate you because you complained about a situation that obviously left you thoroughly upset and dissatisfied. I read posts saying, "What happened to all of the people who used to post here?" People go elsewhere because of juveniles who feel the need to vent their angst in cyberspace instead of going to the gym or taking up a sport. It is very easy to sling mud in here. It makes me wonder how likely they would be to "step up" in the real world. Same reason you have lots of aggressive drivers, but not too many agressive subway riders. Harder to be "tough" when someone can reach out and touch you back. 'Nuff said!

The salesman was unprofessional. I am sure that a reasonable salesman could have turned that whole situation into something pleasant and you would be driving a Mustang GT in 2 months for a great price. The trade in price in 2 months IS unknowable, but without major damage to the car should not fluctuate drastically from the quoted price. An honest saleman (they DO exist) would have at least explained the options and benefits/detriments of trade-in versus private party sales, etc, and what he could do for you as far as locking in a price for the trade-in. In brief, a good salesman would have worked with you to get you the car you wanted at a price that you could both live with. Good for you for standing up for yourself!

Mike McRann · Nov 19, 2005

rjla67 said:
This is the best advice yet, and after reading your post, you made me aware of a simple fact I was overlooking that all dealers are not the same, so move on. I think the reason I am venting is because I haven't bought a Ford in over 8 years, and just my dumb luck, I just happen to pick one that sucked. I'm gonna wait a bit to get over this experience, and go to another dealer when I'm ready and take this lesson and experience with me and if it works out great, if not, keep trying to I get one who is good.

However, I'll tell them RIGHT UP FRONT the A-Plan and then the trade (if I decide to trade it in) and see how that goes. Man, what a frustrating experience just to buy a car...

Here is the way it worked for me when I ordered my 05 in October 04-
Called (and stopped by) several dealerships and told them I had X-Plan.
No dealers I talked to said they would accept the plan on inventory cars, but they would order me a car and accept the plan on that car, and the delivery time was anywhere from 6 weeks to 1 year.
The dealer I bought my car from promised me the plan price and said the car would arrive in 6 weeks (turned out to be closer to 10 but that was due to delays out of the dealers control.

Car arrived on the morning of December 28, picked it up after work that day.
In regard to my trade...the appraisal was not done until the day I took delivery on the 05.

BTW-The salesmanaget that I ordered my car from got in trouble after selling be the car at X-Plan since the dealer was marking up the 05s at least $5000 over MSRP so they wern't happy selling on at a plan price.

My suggestion...look around at other dealerships in your area as some are accepting plans based on what I've been reading on other forums.
If you can't find a local dealer to accept plans try out of state, buy the car and have it shipped to a dealer in your area.

Dyoct · Nov 19, 2005

Mike McRann said:
BTW-The salesmanaget that I ordered my car from got in trouble after selling be the car at X-Plan since the dealer was marking up the 05s at least $5000 over MSRP so they wern't happy selling on at a plan price.

My suggestion...look around at other dealerships in your area as some are accepting plans based on what I've been reading on other forums.
If you can't find a local dealer to accept plans try out of state, buy the car and have it shipped to a dealer in your area.

What a load of crap. I can understand a dealer being hesitant about doing plan business on a vehicle already in inventory if they were marking them up, but on an order? Please. X-plan commission is 6% of the vehicle price. They will also make money since the vehicle is sold within 60 days. Basically when a dealer takes in inventory, they don't buy it outright, they finance it with Ford Credit. The first 60 days are free however, they get credit, so if they sell a vehicle as soon as it's in the inventory they make the interest aka floorplan to add to their vehicle gross. Helpful negotiation tip if you ever come across a vehicle that about to hit that two month age mark when you're at a dealer. Not to mention dealers earn allocation based on what they sell "turn 'em to earn 'em" so if they sell a Mustang within a day(because you ordered it) they're going to earn that business for future allocation. The GT500 will have an allocation based on Mustang share of nation(so the smart dealers right now are blowing through Mustangs since the fever of over MSRP markups are over.

Oh, if you realy want to get back at your local dealer for screwing you on not taking your business, go to another dealer, then let them know that you bought elsewhere and they got "pumped in" on. So thus they'll lose their market share and allocation to another dealer.

Mike McRann · Nov 19, 2005

Dyoct said:
What a load of crap. I can understand a dealer being hesitant about doing plan business on a vehicle already in inventory if they were marking them up, but on an order? Please. X-plan commission is 6% of the vehicle price. They will also make money since the vehicle is sold within 60 days. Basically when a dealer takes in inventory, they don't buy it outright, they finance it with Ford Credit. The first 60 days are free however, they get credit, so if they sell a vehicle as soon as it's in the inventory they make the interest aka floorplan to add to their vehicle gross. Helpful negotiation tip if you ever come across a vehicle that about to hit that two month age mark when you're at a dealer. Not to mention dealers earn allocation based on what they sell "turn 'em to earn 'em" so if they sell a Mustang within a day(because you ordered it) they're going to earn that business for future allocation. The GT500 will have an allocation based on Mustang share of nation(so the smart dealers right now are blowing through Mustangs since the fever of over MSRP markups are over.

Oh, if you realy want to get back at your local dealer for screwing you on not taking your business, go to another dealer, then let them know that you bought elsewhere and they got "pumped in" on. So thus they'll lose their market share and allocation to another dealer.

-----------------------------------------------------
Last November (after ordering my 05 and waiting for it to be built/delivered) I happened to see a Screaming Yellow GT at a dealership by my job, so I stopped to take a look at the car. I believe it was a deluxe model with the standard radio and no IUP....and the price was around $32,000 ($5000 markup). The sales manager asked if I wanted the car, and I told him I ordered on at X-Plan at another dealer, and he didn't believe me.
So when I got the car I made sure to stop by and prove to him that you can get X-Plan on 05 Mustangs. Did that change their business practices to remove the markups? Nope, the last time I was there they still had the markups...but only on GTs.
I really love my 05 Mustang, but if I was faced with a $5,000 markup to buy the car I would have walked away and waited until I could find a better deal from another dealer.

I remember stopping by the service department at this dealership (the one with the markups that didn't believe X-Plan was available on Mustangs), I believe in early March, and while at the dealership I saw an 05 Mustang GT 'Vert with upgraded wheels/tires.
They added $4,995 for the wheels/tires and another $10,000 markup for a grand total of $48,000 FOR A MUSTANG GT

StangVert00 · Nov 20, 2005

"Also, during this entire experience, not once did our salesman offer any information on the vehicle I was interested in purchasing, nor did he offer any information about Ford, the dealership, service, warranty, nothing. All he was interested in was how much money I was willing to spend at his dealership."

Hold on...I hear the bank's phone ringing.....BLING......BLING!!!
Welcome to the 21st Century where nobody gives a damn about Customer Service, and it all comes down to the $$$$$$$$$$$$$$$$$$$$$$$$$$$$$!!!!!

05BlackV6 · Nov 20, 2005

I had a crap experience with a local Ford dealer too. Rt 23 Automall in New Jersey. I went to look at the 05 Mustangs they had and I found one I liked. We siad we would return the next day for paperwork, etc. We return only to find out that some stupid salesman under the sales manager's nose(We were dealing with the sales manager) traded the stang with another dealer for an exploroer which they had at least 30 of, no joke.

Ok so they start locating for us. We go through 3 or 4 GOOD to my specs Mustangs, but they can't get any of those promised mustangs. So then they call and say they have a silver one. The salesman really didn't tell us what was on the car though. I figured it was a fully loaded car such as the one they lost.

Well I'm 18 so they figured they could pull a fast one on me. Is this mustang a fully loaded sweet stang? No. It's a base model with an automatic and 300 miles. It's a DEMO car. The damn thing didn't even look like a Mustang!!!!!! Luckily I found this out before I went to see them and looked on Ford.com for other dealer inventories in the area.

My mother bought an escape a few years back from Magarino Ford in sussex and was trested great. (Why we didn't go there first is beyond me.) Anyway what do they have COMMING IN in a week or so? A fully Loaded auto Black with dark char int!!! The car the other dealer lost originally.(But this wasn't the same car obviously.)

So I said F those guys and we went to Maragrino the next morning to put a deposit on it. We then went to Rt 23 to decline from their mustang and I was right to. The damn thing looked horrid. Anyway after getting attitude really the whole way through we really got some now, which was understandable though. Anyway they kept our 500 deposit and I lost that money.

You want a Ford in NJ, go to magarino and ask for Eric Tops. He's a great guy.

You know something should have tipped me off the Rt23. There was a truck with "Don't shop at this dealer it sucks" painted on the side.

Sorry for my sob story, but figured it had a place here.

rjla67,

you were right to send that letter after they treated you like crap. You are putting money in their pocket either way. To pretty much turn a customer away because they have something that will save that customer a little on the car is just the typical greed of companies. That is, as you stated, unacceptable behavior.

Mike McRann · Nov 20, 2005

(rjla67)Also, during this entire experience, not once did our salesman offer any information on the vehicle I was interested in purchasing, nor did he offer any information about Ford, the dealership, service, warranty, nothing. All he was interested in was how much money I was willing to spend at his dealership.
--------------------------------------------------------------------------
I had something like this happen to be back in 1993 when the 'redesigned' 1994 Mustangs were coming out. I had looked at all the car magazines on the car and decided I wanted to buy one. In December of 93 I started calling dealers asking about the new Mustangs and checked newspaper ads.
One day I decided to drive around to look at the car and possibly buy one.
The first dealer I went to was one of the largest dealers in the country (per their ads) and they had lots of Mustangs on the lot.
The salesman I met when I arrived at the dealership didn't seem interested in showing me a Mustang as all he did was take me to where the cars were located and said 'hear they are' and walked away. When he did that I turned around and left. I did buy a new Mustang that day...from another dealership that treated me right from the minute I walked in the door to the time I drove off the lot.
--------------------------------------------------------------------------

05BlackV6 said:
I had a crap experience with a local Ford dealer too. Rt 23 Automall in New Jersey. I went to look at the 05 Mustangs they had and I found one I liked. We siad we would return the next day for paperwork, etc. We return only to find out that some stupid salesman under the sales manager's nose(We were dealing with the sales manager) traded the stang with another dealer for an exploroer which they had at least 30 of, no joke.

Ok so they start locating for us. We go through 3 or 4 GOOD to my specs Mustangs, but they can't get any of those promised mustangs. So then they call and say they have a silver one. The salesman really didn't tell us what was on the car though. I figured it was a fully loaded car such as the one they lost.

Well I'm 18 so they figured they could pull a fast one on me. Is this mustang a fully loaded sweet stang? No. It's a base model with an automatic and 300 miles. It's a DEMO car. The damn thing didn't even look like a Mustang!!!!!! Luckily I found this out before I went to see them and looked on Ford.com for other dealer inventories in the area.

My mother bought an escape a few years back from Magarino Ford in sussex and was trested great. (Why we didn't go there first is beyond me.) Anyway what do they have COMMING IN in a week or so? A fully Loaded auto Black with dark char int!!! The car the other dealer lost originally.(But this wasn't the same car obviously.)

So I said F those guys and we went to Maragrino the next morning to put a deposit on it. We then went to Rt 23 to decline from their mustang and I was right to. The damn thing looked horrid. Anyway after getting attitude really the whole way through we really got some now, which was understandable though. Anyway they kept our 500 deposit and I lost that money.

You want a Ford in NJ, go to magarino and ask for Eric Tops. He's a great guy.

You know something should have tipped me off the Rt23. There was a truck with "Don't shop at this dealer it sucks" painted on the side.

Sorry for my sob story, but figured it had a place here.

rjla67,

you were right to send that letter after they treated you like crap. You are putting money in their pocket either way. To pretty much turn a customer away because they have something that will save that customer a little on the car is just the typical greed of companies. That is, as you stated, unacceptable behavior.

--------------------------------------------------------------------------
Sorry about the bad experiance you had with the first dealership (where you found a car you wanted and handed the sales manager a deposit only to have someone trade the car away). Before I read about the deposit I thought that you might have said 'I'll be back later tonight' and the dealer figured you wern't interested so they traded the car away...but since you did give them a deposit the manager should have taken the keys for the car and put a sold sign on the car, but since he didn't do that and the car was traded away. In regard to the dealership refusing to give you your deposit back, IMHO since they were unable to get you the car you wanted...exactly like the one they traded away...they should give you your money back, and if they don't maybe a talk with the OWNER of the dealership is in order or a call to Ford to explain the situation, and if all else fails take them to small claims court and I would even contact the BBB.

hotmustang331 · Nov 20, 2005

I hate buying cars lol. Its so darn tough getting what you want. I happen to have connections with a fleet manager so I got mine(04 GT...in May 04) @ invoice with a 0.9 intrest rate.

If you go through the sales men, you will get screwed...and you have no connection to the manager so they wont hold back. But anyways, thats just one dealer, dont ket them stear you away from Ford.

alfman9 · Nov 21, 2005

rjla67 said:
That has by far got to be the most childish response ever.

Let me put it this way: When you are old enough to buy your first home, and you see it listed for, oh let's say $200,000, are you gonna write a check for that home for $200,000? When you find out a few years later you can't afford it, and you put it up for sale for $250,000, you gonna take an offer of $175,000? Hope I didn't loose you up to this point, but it's simple:

Anyone who is interested in buying a car, I don't care what it is, and pays full-retail is not making a wise decision. Why? The price listed on the window is MSRP. Any dealer who won't negotiate is not worthy of anyones business, for if people would stop buying them at full retail, the dealers would stop asking for it, but as long as ill-informed consumers are willing, then they know they can get away with it. Also anyone who would give a car away when both parties know full well it is worth more is also ill-informed, and if the person is willing to give it away, again the dealers will continue to maximize their bottom line.

Remember, it is the person buying the vehicle that is making the payments for the next 60 or so months, so the dealers don't care. And when they try to give consumers the run-around or try to take advantage of them, then they should be called out, plain and simple.

And yes, Ford should be aware of these probems, I don't care what anyone says, for remember, the dealer is the front door to Ford, and yes, I am fully aware that all dealerships are independant, but I know for a fact that Ford can and will mediate in situations where they feel a potential loss of business.

Mustangs are a great product, but no way would I ever screw myself and pay full price for it, or give away a trade-in, for in the end, it is I who has to pay for it. And if you think I'm crying, you're wrong, because I honestly don't care if I buy a Mustang or not now, but what I simply don't like is how I was treated by a dealer that represents Ford and their products.

Wow you make a great point, blah blah blah, which in no way relates to my post, blah blah blah, thanks for the lesson on home buying, but homes appreciate while cars depreciate, blah blah blah, it was you yourself that told the story of having your negotiations backwards, blah blah blah, this site is very childish because no one ever talks cars anymore, it is all politics or somebody complaining about a dealer, the car, or a related experience. this is also the reason that people have left this site.

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