As you guys heard in my headlight pics thread, I bought a pair of smoked headlights from AM a year ago. They began peeling so I contacted AM to find the manufacturer to check on warranty replacement. No questions asked, AM offered to replace them and were in the mail within 24hrs and a return label to send the old ones back.
Well, I had another issue with the new pair. The passenger side adjustment mechanism wouldn't work. It just clicked and wouldn't grab the internal gear so my headlights were stuck in a position too low for safe driving. They shined about as far as my fog lights. Unfortunately, I installed these and sent the old ones back before I got the opportunity to actually adjust them.
Well, they don't stock that individual defective piece so they are sending me yet ANOTHER brand new pair of lights ASAP with another return label.
Sucks to keep playing these games but AM has been more than helpful. I sent an email with the defective part and within 30 mins I already had a new order created and on its way to me.
Btw, this is the piece that failed.
Well, I had another issue with the new pair. The passenger side adjustment mechanism wouldn't work. It just clicked and wouldn't grab the internal gear so my headlights were stuck in a position too low for safe driving. They shined about as far as my fog lights. Unfortunately, I installed these and sent the old ones back before I got the opportunity to actually adjust them.
Well, they don't stock that individual defective piece so they are sending me yet ANOTHER brand new pair of lights ASAP with another return label.
Sucks to keep playing these games but AM has been more than helpful. I sent an email with the defective part and within 30 mins I already had a new order created and on its way to me.
Btw, this is the piece that failed.