Just an FYI. I ordered the set of one piece headlights after reading an article in 5.0 Mustang. I put the order in on 8/3. A week later, I sold the current headlights, expecting the new ones to arrive. On 8/16, I started wondering where these headlights were, as the car couldn't be taken anywhere without them. They responded that they were out of stock and they would ship them at the end of August. First, a company really should let the customer know a part will take a month to even ship. I then asked them to overnight the part because of this. I received no response.
From there, I began to check eBay for other vendors. I discovered that ALL other companies selling the same product there charged as much as $40-$60 less for the same headlights, and that included shipping. I wrote back that I wanted them to overnight this and that I discovered that they were charging far more then the competition. The response was that they would only overnight them at my cost.
I figured that these are somewhat popular of an item since the article. I wanted to warn others of the customer service, the shipping time, and the high costs. Below are the emails they responded with-
Original Email-
First attempt to get product-
Response-
Follow up after asking them to overnight when availible-
Response-
From there, I began to check eBay for other vendors. I discovered that ALL other companies selling the same product there charged as much as $40-$60 less for the same headlights, and that included shipping. I wrote back that I wanted them to overnight this and that I discovered that they were charging far more then the competition. The response was that they would only overnight them at my cost.
I figured that these are somewhat popular of an item since the article. I wanted to warn others of the customer service, the shipping time, and the high costs. Below are the emails they responded with-
Original Email-
First attempt to get product-
Response-
Follow up after asking them to overnight when availible-
Response-