My Dealer Sucks

FalconGuy016

New Member
Oct 26, 2004
437
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Northern VA
A lot of people here will probably point their finger at me for this, and I no doubt will take some negligence blame, but none of it has anything to do with how much my dealer sucks.

For about six monthes now my "Ebrake" light has been on. Why hasn't it been fixed? Well, because according to my Ford dealer, nothing was wrong. Not only that, they told me that light was only associated with the ebrake sensor and it was simply malfunctioning. Something completely incorrect as it turns out. Sounds like something that should easily be fixed under warrenty right? Not a chance, not with me. I will never take my car in again given my history there. I had a lot of petty problems with the car, some a bit more serious than others, new from dealer, that had to be fixed under warrenty. Without going into too many details, my car has literally, every time, came back more screwed up than they got it. And they kept it for a needlessly long time and wasted a ton of my gas. From leather seat covers torn by the classic dumbass-wrench-in-backpocket, to putting four decent dents in my roof, to driving the crap out of it to tell me nothing was wrong, when clearly, there was, to taking out my radio and somehow breaking SOMETHING inside that makes it rattle, and seemingly thinking that making something look worse is actually making it better. There are many more things, but now I'm just ranting, and my real point is, I'm not gonna take it back there for things I can live with.

Such as a broken ebrake sensor.

Now, I guess I was a bit niave thinking this. As I know now, after total brake failure last night, I realized that I have been driving with only two brakes for six monthes. And now those finally gave out. Turns out, I had a brake line leak somewhere near my differential, and the brake fluid had finally sloshed around from the other compartment to the leaky one to complete failure. Now I have to bleed four brakes and see what I can do about the leak today, but really I'm just pissed at my dumbass dealer.

Ugh.
 
Jesus man, I agree.

I work at a dealership, doing a lot a warranty work. And by what you have described, there is absolutely NO reason for ANY of that. Telling you the e-brake light is normal to be on? Jesus, anybody with half a brain looking at the wiring diagram for those cars can tell you that it can also be caused by low resivoir fluid.

My god man, I feel for you, I really do. It's sad that some dealers are allowed to be so, and put out such a bad name for Ford's customer service.

:nonono:
 
Yeah...find a better dealer.

I had an 04 SVT Focus and the clutch/flywheel were toasted at 1000 miles do to manufacturing problems, so I take it in for the RECALL, and they refuse to service it. Finally I get ford and SVT involved and they force the dealer to comply; then on my receipt for the work they make a note saying "future clutch/flywheel/drivetrain problems will not be covered". Two months later I take it in for a broken TPS, they fix it, same sorta thing on the receipt "Future air/fuel problems will not be covered, owner has modified air intake"....K&N filter...thats it...I ended up trading that car for my Mustang because more little things started going wrong, and the dealer continued to refuse service even though the car was pretty much stock.

Yeah, dealers can suck, hard. Find one that isn't such an ******* lol
 
Oh damn! I would think that a dealer would know that the brake light is also connected to the low fluid sensor on the MC as well!

Might have good grounds for a lawsuit against the dealer.
 
Man, i guess my dealer is real laid back. When I put on my off road x-pipe, a few months later my car starting miss firing bad or somthing like that, so I took it to my dealer and found out an O2 sensor went bad, they fixed it right then and there under warranty even though a had the o/r x pipe on.