Retraction: Mustangwarehouse.com

PhLoBuS · Dec 25, 2004

I get most of my stuff from mustang warehouse I actually think its a good place to shop. I always get my things in no longer than 2 business days

Darkhorse845 · Dec 26, 2004

intrcptrstng said:
Yea i'll stick to 5.0 resto, summit, and the classifieds for my parts.

I would give my bussiness to www.50resto.com
anyday! They have top notch customer service and everything I order
from them always comes on time.

MustangPunk302 · Dec 26, 2004

http://www.jdsperformance.com

Anyday...

I bought my 185's from them, free shipping too, Dave is the best.. Plan to purchase many more parts from him.

Aeroguy315 · Dec 26, 2004

sorry, its been a long holiday. no comment on the above statement.

Aeroguy315 · Dec 26, 2004

larrendeuce said:
Did they make you say that?

sorry, no comment.

squeeeg · Dec 26, 2004

i think that is a yes

DCjuggalo · Dec 26, 2004

wtf aeroguy

im boycotting mustang warehouse then.
i wasnt gonna buy nothin from them anyways but who cares

MusPuppis · Dec 26, 2004

So it sounds like they made you retract the statement?

Well, how about this, make a new post explaining what happened, in detail. Dont embellish or make any false claims, just state exactly what happened, from start to finish in relation to the incident that inspired your first post on the matter. Dont claim they scammed you or stole or anything. Simply say they suck to deal with and you hate them and explain why they suck and why you hate them =]

They cant sue you, or force you to do anything if all your doing is telling the truth.

raykrv6a · Dec 26, 2004

Aeroguy315 said:
sorry, no comment.

Must have sent a nastly legal threat. Sorry to hear.

MusPuppis · Dec 26, 2004

Well, allow me to jump in real quick.

Mustangwarehouse, SUCKS. They are terrible in every sence to deal with. They dont scam poeple but their *******s to their customers, they lie and quite frankly dont deserve anyones business. Avoid them like the plague.

Now, Mustangwarehouse, send me a little legal threat and see how far it gets you.

DCjuggalo · Dec 26, 2004

MusPuppis said:
Well, allow me to jump in real quick.

Mustangwarehouse, SUCKS. They are terrible in every sence to deal with. They dont scam poeple but their *******s to their customers, they lie and quite frankly dont deserve anyones business. Avoid them like the plague.

Now, Mustangwarehouse, send me a little legal threat and see how far it gets you.

freedom of speech bitches!

sgarlic · Dec 26, 2004

Well if they did make him apologize, I hope mustangwarehouse doesn't really believe that making somebody retract a statement will do any good.

If somebody told you they murdered their children, then retracted it later, would it change your new opinion of them?

I've never dealt with this place, and I sure won't even bother after reading this thread. Congrats mustangwarehouse, making him apologize probably lost you several more potential customers.

Michael Yount · Dec 26, 2004

Certainly you wouldn't have us believe that murder and poor customer service are similar - uh - crimes?

jerry beach · Dec 26, 2004

I doubt they threatened him with legal action for posting in a forum such as this. I dont see how they would have a case, since we are free to express our opinions here unless the mods dont think its fit. In any case a retraction without an explanation of why means nothing to me or anyone else here I would think. If he doesnt explain himself its worthless and will be ignored by most, including me.
Maybe he just doesnt want to admit that he made some colorful statements that were not totally accurate. This was pointed out by others in the original thread.

Grn92LX · Dec 26, 2004

Michael Yount said:
Certainly you wouldn't have us believe that murder and poor customer service are similar - uh - crimes?

Good one, Michael.

Fwiw, I have bought from mustangwarehouse once and I recieved my parts in 2-3 days.

sgarlic · Dec 26, 2004

Michael Yount said:
Certainly you wouldn't have us believe that murder and poor customer service are similar - uh - crimes?

Sorry, I didn't think I'd need to clarify what I meant. I was pointing out just how worthless a retraction is when you've already made the initial point of telling everyone how horrible something is.

hllon4whls · Dec 26, 2004

I'll bet it was a mod thing, more than a legal thing. Other vote is for the foot in mouth syndrome.

Either Way. Mods like to keep this clean and people make mistakes.

MustangLX99 · Dec 27, 2004

Either way I know of a company that isn't getting any money out of my pocket. Give a person crappy service then make a threat to him when he complains ain't gonna cut it with me.

tjm73 · Dec 27, 2004

I read through all the responses so far and I still don't know what's going on in this thread.

This thread is incomplete without some history on it. Someone please enlighten those of us not familiar with the particulars.

criticman · Dec 27, 2004

Just my $0.02 for anyone with future conflicts...

I've had to deal with a LOT of stupid companies thru work and personal purchases. The best thing I can say is this...when something goes wrong, call and let them know you are upset (politely) and give them a chance to make things right (if is a local place, go to manager before calling corporate on their @$$). If they don't make good, get their information and call corporate. Or, if this is an internet or phone order only, ask to speak to their supervisor. If things still aren't looking so hot, contact the BBBOnline.com. Most major companies are members and you can file a complaint. At this point, you can either wait for things to get fixed OR call the company and let them know that you have filed a complaint with the BBB. They normally will make good before BBB contacts them.

I've had so many store managers call to apologize, restaurant owners offer free meals, etc. Hell, Dell gave me a free DVD burner this past summer. Politeness seems to be the key (believe me, I've tried the yelling - and its hard not to yell when someone screws you over).

Oh, and save the company bashing for your close friends, not a public forum. They aren't likely going to be able to sue you, but they sure as hell won't be giving you anything for free. If you feel the need to warn people, make a calm post saying "I had some trouble with a purchase from XYZ. They made it right in the end, but was a hassle."

Anyway, I'm rambling and "lecturing," but hopefully someone will take my advice to heart and will get free meals/products in the future too.

Retraction: Mustangwarehouse.com

PhLoBuS

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