SCT Updater wont open?

053vstang

Member

Feb 16, 2010

39

0

6

Detroit

Jun 2, 2010

#1

• Jun 2, 2010

• #1

Just downloaded the SCT updater and firmware to my desktop computer. For some reason my computer wont open SCT updater.

I called SCT and the tech logged in to my computer by remote, and he couldnt figure it out. We uninstalled and reinstalled it, we shut off the antivirus/spyware and still no luck. It just wont open. Ive got windows XP SP3.

Anyone else had this issue? And any idea how to fix it?

 

I

Informant736

New Member

May 22, 2005

44

0

0

Malvern, PA

Jun 6, 2010

#2

• Jun 6, 2010

• #2

That is an odd issue, i have had failure to read device before but not being able to open the software is odd. Are you getting any error messages when trying to open it? I guess the easiest solution is to try a different computer. Hope you are able to get this worked out.

 

J

JR@SCT

New Member

Jul 8, 2009

5

0

0

Jun 11, 2010

#3

• Jun 11, 2010

• #3

Which version of Windows is your PC running? Screen shot of the error message, if any, might help.

 

053vstang

Member

Feb 16, 2010

39

0

6

Detroit

Jun 16, 2010

#4

• Jun 16, 2010

• #4

Turned out to be my pctools Spydoctor antivirus not allowing the program to open. Once I completely shut it down and restarted the computer, the SCT updater opened without a problem.