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What's New at RockAuto

  • Thread starter Thread starter RockAuto
  • Start date Start date Apr 16, 2021

RockAuto

Site Sponsor
Jul 28, 2014
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Apr 16, 2021
#1
  • Apr 16, 2021
  • #1
There's something for everyone! From luxury all-weather floor mats, to Control Arms, to Engine Oil.

3D
- RockAuto.com now carries 3D Floor and Cargo Area Mats! These mats look and feel better than the commercial, rubber mats from other well-known brands.

BSE
- RockAuto now has Blue Streak Electronics Modules, Sensors and Throttle Bodies. Through the end of April get a $10 instant manufacturer rebate on new Throttle Bodies!

Mobil 1
- Get up to $30 back when you purchase Mobil 1 oil.

Suspensia
- RockAuto now carries Suspensia steering and suspension parts. From April 15, through the end of April 2021, Suspensia is offering RockAuto customers an exclusive 10% instant manufacturer rebate on select Control Arms.

WJB
- For the entire month of April 2021, WJB is offering RockAuto customers a 10% off instant manufacturer rebate on their entire line of Wheel Hubs, Bearings, Seals and Water Pumps!



Go to the "Promotions and Rebates" page for more current manufacturer rebates or the RockAuto Newsletter to see what else is new.

Thank You!
RockAuto.com
 
Reactions: derek1993, General karthief and 7991LXnSHO

nickyb

I gotta say i never painted my nuts, Never Ever
15 Year Member
Apr 3, 2009
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nevada
May 8, 2021
#2
  • May 8, 2021
  • #2
What's the deal with rock auto returns? I ordered a walker catte d h pipe(50500) recieved it packed in tape and a little cardboard over cats. On pipe end has small dent and I decided to live with it, that is until trying to install it and finding out it WON'T Fit . At the headers it is too narrow so if drivers side in lined up then passenger side is off by an inch or two. Maybe it got slammed during shipping or is a manufacturer defect either way when doing return Rockauto wants me to eat the $40 I paid to get it to me. This just isn't good customer service,especially to me who has ordered hundreds of dollars in parts over the years with the Rock.
So now I get to buy shipping tape , wrap this thing up, and drag it to fedex.No I'm not happy!
 
Reactions: Noobz347

Noobz347

Stangnet Facilities Maint Tech... Er... Janitor
Admin Dude
Jan 4, 1985
43,038
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Box behind Walmart
May 8, 2021
#3
  • May 8, 2021
  • #3
nickyb said:
What's the deal with rock auto returns? I ordered a walker catte d h pipe(50500) recieved it packed in tape and a little cardboard over cats. On pipe end has small dent and I decided to live with it, that is until trying to install it and finding out it WON'T Fit . At the headers it is too narrow so if drivers side in lined up then passenger side is off by an inch or two. Maybe it got slammed during shipping or is a manufacturer defect either way when doing return Rockauto wants me to eat the $40 I paid to get it to me. This just isn't good customer service,especially to me who has ordered hundreds of dollars in parts over the years with the Rock.
So now I get to buy shipping tape , wrap this thing up, and drag it to fedex.No I'm not happy!
Click to expand...
I would imagine that you already reported the problem here:

Order Status & Returns

Auto Parts for Your Vehicle at Reliably Low Prices. Fast Online Catalog. DIY-Easy. Your Choice of Quality. Full Manufacturer Warranty.
www.rockauto.com


Just checking. I for one would be the most impressed if I ever saw Rock Auto produced a good customer service contact that was simple to find and use.

Online chat, phone number, responsive email center... Something along those lines.
 

General karthief

wonder how much it would cost to ship you a pair
20+ Year Stangneter
Aug 25, 2016
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polk county florida
May 8, 2021
#4
  • May 8, 2021
  • #4
I would take it to a muffler shop, they may be able to fit it with a little tweek.
 

nickyb

I gotta say i never painted my nuts, Never Ever
15 Year Member
Apr 3, 2009
2,979
1,626
153
nevada
May 8, 2021
#5
  • May 8, 2021
  • #5
General karthief said:
I would take it to a muffler shop, they may be able to fit it with a little tweek.
Click to expand...
If I modify I own it.
 

nickyb

I gotta say i never painted my nuts, Never Ever
15 Year Member
Apr 3, 2009
2,979
1,626
153
nevada
May 22, 2021
#6
  • May 22, 2021
  • #6
Well the refund is pending for the h pipe i returned,and it's for the full amount I paid.
Thank you Rock Auto.
 
Reactions: General karthief
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