I hit black ice in my 2015 GT a little over a month ago and slid into a guard rail
The auto body, who has been very helpful and kept me in the loop of the car's progress, stated that Ford is not selling replacement parts for the 2015 as of yet and that all parts are to go to the assembly line for the new mustangs. The auto body called the dealer I purchased the vehicle from and had them call Ford corporate to see what our options are. At this point, Ford corporate has stated they have no ETA on parts being available and that I simply have to wait, even though there is no ETA. WTF?
The car has been in the shop for over a month now and literally was only driven for one week after I got it, less than 1000 miles still on it. Im starting to become a bit worried about getting the car back anytime soon and thought I'd start investigating what my options are.
I called the insurance company to see what my options are in the event that the shock mount part continues to be unavailable. Basically, I'm curious if there is a point in which they will just replace the vehicle in the event the parts cannot be acquired in a timely manner. The insurance company also stated the same thing, as ford, that I simply have to wait. I even asked them, so, if the part is unavailable for the next 6 months I'm still SOL? Yup.
At this point I'm starting to wonder where I should go from here if it doesn't get resolved within the next two weeks.
The auto body, who has been very helpful and kept me in the loop of the car's progress, stated that Ford is not selling replacement parts for the 2015 as of yet and that all parts are to go to the assembly line for the new mustangs. The auto body called the dealer I purchased the vehicle from and had them call Ford corporate to see what our options are. At this point, Ford corporate has stated they have no ETA on parts being available and that I simply have to wait, even though there is no ETA. WTF?
The car has been in the shop for over a month now and literally was only driven for one week after I got it, less than 1000 miles still on it. Im starting to become a bit worried about getting the car back anytime soon and thought I'd start investigating what my options are.
I called the insurance company to see what my options are in the event that the shock mount part continues to be unavailable. Basically, I'm curious if there is a point in which they will just replace the vehicle in the event the parts cannot be acquired in a timely manner. The insurance company also stated the same thing, as ford, that I simply have to wait. I even asked them, so, if the part is unavailable for the next 6 months I'm still SOL? Yup.
At this point I'm starting to wonder where I should go from here if it doesn't get resolved within the next two weeks.