My 2020 convertible has this issue, the dealer I bought it from tried for a year to fix it, replaced the motor, the door switch, resealed all the connectors, had the body control module reflashed by a ford dealer, then tried to say I was imagining it until I showed them a 30 second video of it jumping up and down like it was on drugs. My Ford dealer said they had to have it for 5 to 7 days to see if they could find the issue. I showed them a service bulletin I found that was supposed to fix this issue, they looked it up on their computers, said there was no such thing even though I had a printed copy that I showed them. I've learned to just live with it because my Ford dealer has no interest in fixing it and after they damaged my wifes GT and tried to lie about it I won't go back there. Good luck!