BUYER BEWARE-CJ PONY PARTS!!!!!

Flavadave4 said:

This is why i do business with Mustangs Umlimited...there prices are not always the lowest, but they do what they say they will and my stuff is always here the next day.

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lol mustangs unlimited in ct SUCKS. i worked there. they suck. i had to deal with at least 10 people a day who got ****ed over by someone up there. since i left it seems its gotten worse. i ordered a screw kit over the internet from them last week and i still havent gotten it... guess i gotta take the 45 minutes and drive up and get it. F-MU

summit or lmr ftw

I had a fairly large order of 10 or 15 items that was over $1,000 I called to place the order at CJ and had a few tech type questions on which clutch I should order.

Their customer service reps were totally clueless. They are nothing more than order takers. If you do not know EXACTLY what you want and the corresponding part number you are screwed. I was not impressed at all but since they are a local company I went ahead with the order.

Half the stuff arrived within a few days, the rest took almost 3 weeks ( They are only 2 hours away!!!) The stuff that took the longest (spark plugs) I could have gotten at the local AutoZone.

The icing on the cake was the steel TOB bearing retainer. I tried to install it on my tranny and it simply would not fit. So I called CJ to get their advice. Spoke to thier tech guy Bill who was insistant that it had to fit and I must not be installing right. I politlely re-iterated that it didn't fit. All of a sudden Bill got an attitude and implied that I did not know what I was doing. I sensed that it was going nowhere so I said "Ok, what ever you think" and hung up.

Now I will admit that I do not know much about Mustangs but I have worked on Camaros for many years and know my way around the toolbox.

So I had a friend with alot of Mustang experience look at it who quickly pointed out that I had a 4 cyl T-5 and that is why the retainer would not fit. Why , Bill, their supposed 'ace' tech never thought of that I will never know. His only answer was that I didn't know what I was doing.

I'll never deal with them again.

Summit with their price matching rules. I have found their tech people knowledgable and their shipping is incredible. Pretty much anything that I have ordered from them has arrived second day.
For the Mustang specfic stuff that Summit doesn't carry, I use Late Model Resto. Never had a problem with them.
I have also bought a few small things from Mustangs Unlimited and not had any problems but they are generally pricier than Late Model Resto.

I've never ordered from CJ's before. I took one look at that shotty catalog and thought no thanks! The catalog is even a mess compared to the Summit, LMR, or Brothers Performance. By the way, I ordered my Twisted Wedges from Summit. I live in Detroit and they are located in Central Ohio. They were shipped UPS Ground and I received them next day! I was very impressed.

50 Resto has always done me right, so I don't bother with anyone else. But, I'll keep that in mind.

My old garage was LINED with Summit stickers, haha. Always the right part, always shipped before I expected it, always easy to order. I've been through MU and LMR, and haven't had any problems there, either.

i dealt with LMR today, i was impressed with their sales rep he was knowledgeable and knew what he was doing. cj pony parts and mustangs unlimited, no way. when i worked at MU i used to listen in on some of the convos the reps would have with customers and it would disgust me. no respect.

LMR and Summit ftw, ive never dealt with JEG's, but it took them 5 weeks to send my friend a set of BFG's so im weary.

Monte, think you could swear a bit less? Thank God we have a profanity filter, or I might have to throw some infractions your way...

Some hatred in this thread!?

I'm kind of enjoying this, haha.