Now I dont usually do much on ebay but I needed to get a laptop for MS and EFI live. Didn't need to be a great brand new laptop just something to get me by, so I went on ebay and bought a T60 IBM from seller "compsuccess". I received the laptop in a somewhat timely manner. Open the box, laptop looks good. Turn it on, good. Everything seems fine. So I try to do a little typing and half the damn buttons don't work. So clearly I am not very happy but I keep my cool and call the company and talk to someone. Guy tried to say it happened in shipping, something must have loosened up(yeah right) and tells me to send it back and he will get it fixed and sent right back out to me. Also says I will have the laptop back in exactly one week for sure. So I do that. A few days later I get a call from fedex asking me what was wrong with the computer, I explained and we both determined that it had nothing to do with the shipping. The box was in perfect condition when it got to me. So needless to say Fedex sends the box back to the seller. I didn't hear anything for a few days so I send a message on Ebay. This is the convo, I am 89bounty429.
Dear compsuccess,
The box was picked up and I was contacted by fedex asking about the package. They should have sent it back to you. Hope to have this back by the 16th.
- 89bounty429
Dear 89bounty429,
We will get the laptop back to you as soon as possible. We will give more information once it arrives at our facility.
Thank you
- compsuccess
Very simple no issue so far besides the laptop not working. Now this is a few days later after not hearing anything more.
Dear compsuccess,
Seems like I am not going to have this back by tomorrow like I was told. So whats the deal, did you fix the issue or what? I will be calling tomorrow after work if its not on my doorstep.
- 89bounty429
This is the ####ing reply I get that CLEARY was not supposed to go to me.
Dear 89bounty429,
He is an idiot. what a jerk,making such comments. we do not have his keyboard yet and as for as I know we do not even have his laptop. not my problem..
Now I am pissed. They F up then say that and are so stupid it gets sent to me. Clearly I call the place and had my fair share of my own words and opted for a refund. Guy says he it going to send me a message for some agreement that I have to make before I get a refund? So I get home and check my messages and this is what the thing says:
Dear 89bounty429,
Josh,
Per our phone conversation, you have opted to receive a full refund. Before we do so I will need one more reply from you. This is simply an agreement between us relating to feedback.
By receiving a refund in the amount of $249.00 the buyer id 89bounty429(buyer), agrees that this was a positive transaction. If you, the buyer, participate in the feedback process no less then positive feedback with five stars in each category shall be left. If any other feedback is left you, the buyer, authorize eBay to remove the feedback as it is in violation of this partial refund agreement.
That's it, just reply to this email that you agree to the terms of the refund and we'll send it.
Thank you
- compsuccess
So basicly they are trying to get away with that crap. Is it a huge deal like a big dollar engine deal gone bad? No, but they are one of the worst dealers I had anything to do with and they want me to keep my mouth shut about it. A holes. Thoughts?
Dear compsuccess,
The box was picked up and I was contacted by fedex asking about the package. They should have sent it back to you. Hope to have this back by the 16th.
- 89bounty429
Dear 89bounty429,
We will get the laptop back to you as soon as possible. We will give more information once it arrives at our facility.
Thank you
- compsuccess
Very simple no issue so far besides the laptop not working. Now this is a few days later after not hearing anything more.
Dear compsuccess,
Seems like I am not going to have this back by tomorrow like I was told. So whats the deal, did you fix the issue or what? I will be calling tomorrow after work if its not on my doorstep.
- 89bounty429
This is the ####ing reply I get that CLEARY was not supposed to go to me.
Dear 89bounty429,
He is an idiot. what a jerk,making such comments. we do not have his keyboard yet and as for as I know we do not even have his laptop. not my problem..
Now I am pissed. They F up then say that and are so stupid it gets sent to me. Clearly I call the place and had my fair share of my own words and opted for a refund. Guy says he it going to send me a message for some agreement that I have to make before I get a refund? So I get home and check my messages and this is what the thing says:
Dear 89bounty429,
Josh,
Per our phone conversation, you have opted to receive a full refund. Before we do so I will need one more reply from you. This is simply an agreement between us relating to feedback.
By receiving a refund in the amount of $249.00 the buyer id 89bounty429(buyer), agrees that this was a positive transaction. If you, the buyer, participate in the feedback process no less then positive feedback with five stars in each category shall be left. If any other feedback is left you, the buyer, authorize eBay to remove the feedback as it is in violation of this partial refund agreement.
That's it, just reply to this email that you agree to the terms of the refund and we'll send it.
Thank you
- compsuccess
So basicly they are trying to get away with that crap. Is it a huge deal like a big dollar engine deal gone bad? No, but they are one of the worst dealers I had anything to do with and they want me to keep my mouth shut about it. A holes. Thoughts?