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  • 2005 - 2014 S-197 Mustang -General/Talk-

Getting deposit back From Ford!!!

  • Thread starter Thread starter johnnytuinals
  • Start date Start date Sep 14, 2005

johnnytuinals

Banned
May 27, 2005
2
0
0
Sep 14, 2005
#1
  • Sep 14, 2005
  • #1
Well I ordered a stang Gt from a ford dealer on 06/29/05 at X-Plan pricing....
Well i waited till early Sept and still C/U at the fords 800#
Dealer got a GT in and as I was told in June I would get the first Stang gt that comes in because I was the only one that have ordered one at that time....
Called the dealer and he told me that he had the allocations and I should have my Stang Gt in Sept,,,,still at C/U when I call tuesday.

But called another dealer 2 weeks ago that had a 2006 silver Stang Gt on their LOT,,,,and they gave me the car for INVOICE...A great deal I would think....

I called the dealer where I had ordered from and told them I wanted to Cancal..They said ok and had no problems with it.I waited a week and no credit on my Credit card.So I called them last week and still no Credit on my card....

Today I called Ford Customer Dept up and told them about my problem and that the stang Gt is still at C/U......But I still bought a stang at another dealer but having problem getting a refund......

Customer service told me to hold on for 2 mins...She called the dealer that I ordered from and they told her that they will send me a check on Thursday,They only do these things on thursdays lol.

I thanked her and told her if it was not for her phone call to the dealer that i might have a problems and she agreed with me.....

I still feel that most dealers are the same way,you give them your money and if they cannot get you the car its like pulling a tooth to get your money back...JohnnyT
 
S

shooterm1

New Member
Jul 18, 2005
540
1
0
Milford, Pennsylvania USA
Sep 14, 2005
#2
  • Sep 14, 2005
  • #2
I'm glad you got satisfaction from the 1st dealer. I'm doubly happy that you got a deal on the new Stang ~

BTW / as a last resort you could have taken the dispute to your Credit Card Co.
 

johnnytuinals

Banned
May 27, 2005
2
0
0
Sep 14, 2005
#3
  • Sep 14, 2005
  • #3
I was disputing it with my Credit card company,,,First person I spoke to at Chase is that they have a 2 month policy,,Mine was over 2 months by 2 weeks....But then I called chase again last week and they told me that they can try to deal with this problem...
But today i felt lets see what Ford Motors will do for me......

I thought they might do nothing and maybe in a few weeks i would get a answer in the mail...But I was wrong they called the dealer and spoked to the salesmanager,I guees the dealer was a little shocked that they got a call from Ford Motors Inc.

I am happy that i am getting my $500 back in a check........JohnnyT
 
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