If you have a copy of your VOC (Vehicle Order Confirmation) sheet or the DORA, it will have the Priority Number. The best you can get is a "10", and the higher the number, the lower the priority. If you get a really high number like 40, you might as well go somewhere else.
How long ago did you place this order? Clean and unscheduled is normal for the first few weeks. Once my order was in the system, it became "clean and unscheduled." 10 normal days later (not business days but 10 actual days), it was serialized (VIN # was available from the dealership). A few days later, it was scheduled for production about a month ahead of time. Then it is all downhill from there... 5 weeks for me. I estimate 6-7 weeks TOPS if there are no holds on your options (holds are basically like stock-outs or backorders for high demand items like wheels).