I Need Help

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Just once I want to do this,
Answer shop phone
'My ac stopped working, do you know whats wrong with it?'
Why yes I do
'Can you fix it?'
Why yes I can
Then hang up the phone.
Did that once... Felt every bit as good as you're imagining it would... until they called back... They thought we just got disconnected. :rlaugh:
 
Just once I want to do this,
Answer shop phone
'My ac stopped working, do you know whats wrong with it?'
Why yes I do
'Can you fix it?'
Why yes I can
Then hang up the phone.

I get calls at work from customers that don't understand how the regeneration system on their tractor or construction equipment works. I want to start saying this...

Me: Hello (insert dealership name here)

Customer: There are these weird blinking lights on my tractor and it doesn't seem to have as much power. What's wrong?

Me: Do you have your operators manual with you?

Customer: No, not at the moment.

Me: OK, I'll wait.......

Customer: Wait for what?

Me: Wait for you to go get your operators manual so we can go through it together.


I get really tired of holding people's hands some days.
 
You guys are making up your own stories. It was directed toward any of you. :P

I see very first post of every account, every day whether I moderate it or someone else does. I saw a rash of "Help" threads and finally was :doh:

So I sent an alert to every registered member that had visited since Jan to remind new accounts to create meaningful titles. I don't worry about you lot. When folks see threads created by long-timers, they get viewed. The new threads don't get that level of attention so it's better have a thread title like, "92 Brake Issues" or "No power at wide open throttle" or whatever.

Since putting all of that information into a alert would kinda' suck...


If you're referring to this message specifically:
Hey @Noobz347
Why is this directed at me? Every time I go there it seems to be directed at me, really? Everyone must think I can't follow directions.
Welcome karthief,

Remember to include: Price, City, State, Description, Model Year, and Post Pics!

That message calls everyone by name.
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