I'm guessing that it's working for you now, soaring, since you haven't posted on this topic again. However, just FYI, some pop-up blockers make you take an extra step or two to get your PM's. When I am alerted to a new PM and try to read it, it will not open. After I acknowledge the blocked pop-up, I am then able to go into my box and read it as an 'old' PM.