Not to happy with partshopper right now

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RedStangGt99

New Member

Jul 21, 2004

19

0

0

NY

Sep 21, 2004

#1

• Sep 21, 2004

• #1

i just got my mrt shifter ball in and steeda grill delete. They sent me the wrong shifter ball, I ordered the ball with the running pony on it and received the one with the MRT letters and checkered flag logo. My invoice says that I ordered the one with the horse on it. I wrote an e-mail to the customer services. Are they going to give me a hard time exchanging it? Will I have to pay to ship it back to them because it was their mistake? Also no instructions came with the steeda grill delete. Was i supposed to receive screws or something because all i received was the emblem and the two black plastic pieces. Am i using parts from the old grill? Any help appreciated

 

99SilverGT

Founding Member

Apr 11, 2002

1,660

0

0

Jacksonville, FL

Sep 21, 2004

#2

• Sep 21, 2004

• #2

Honestly, I'd call them up rather than posting on here. They're a very cool bunch of guys from my experiences.

 

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RedStangGt99

New Member

Jul 21, 2004

19

0

0

NY

Sep 21, 2004

#3

• Sep 21, 2004

• #3

Yea i wrote them an e-mail and plan to call tommorrow, Just couldnt wait until tommorrow so i was trying to find something out tonight

 

Spreadman

two wheels

Founding Member

Nov 29, 1999

10,904

3

0

Houston, TX

Sep 22, 2004

#4

• Sep 22, 2004

• #4

Give them a chance to respond. I've had no issues with their customer service. They WILL make it right.

 

SonicBlue2v03GT

New Member

Mar 24, 2004

648

1

0

You know its a Fact...San Diego is the greatest ci

Sep 22, 2004

#5

• Sep 22, 2004

• #5

99SilverGT said:

Honestly, I'd call them up rather than posting on here. They're a very cool bunch of guys from my experiences.

Click to expand...

I with him. They have done me right

 

Qrazy02GT

Founding Member

Jun 10, 2002

319

0

0

Groton, CT

Sep 22, 2004

#6

• Sep 22, 2004

• #6

SonicBlue2v03GT said:

I with him. They have done me right

Click to expand...

Done me right too....Definately see what they say.....Mistakes happen to everyone, it's how people and places deal with them that make the difference.

 

Black2001GT

Founding Member

Feb 12, 2001

1,267

0

36

Saints fan Stuck in FalCANTs country

Sep 22, 2004

#7

• Sep 22, 2004

• #7

I ordered a MRT-T Shifter a few months ago. The Running Pony came off and they replaced it and threw in a few freebies

 

DarkFireGT

Playing with my wife's really makes me want one.

10 Year Member

May 23, 2004

692

10

89

East Moline, IL

Sep 22, 2004

#8

• Sep 22, 2004

• #8

the grill delete should have two screws for the pony. Other than that, to remove your stock grill, just take out all the push clips on top, pull back your original grill carefully, to remove the four nuts. That will remove your grill. Then you'll have 2 push clips to remove from either side of your stock inner grill. After that, installation should be straight forward. The hardest part is the four nuts on the bottom. Be careful, but don't be scared to pull on it at the same time.

 

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mrpositraction

New Member

Aug 28, 2004

296

0

0

Columbia, MO

Sep 22, 2004

#9

• Sep 22, 2004

• #9

They have been good to me, I ordered some X2 steeda balljoint from them, when they arrived, from bounceing around in the box, the boot cracked, they are sending me new ones with no questions asked, pretty fast shipping too. I also got me C/C plates and Bump steer from them, C/C plates were backordered but I received them within a couple of days of receiving the Bump steer.

 

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RedStangGt99

New Member

Jul 21, 2004

19

0

0

NY

Sep 22, 2004

#10

• Sep 22, 2004

• #10

yea so i called them up today, it turns out that the running pony shifter is on indefinite back order and they wont be carrying it anymore. THe customer service was great though and they refunded me the money and let me keep the shift knob.

 

Dan_Soprano

15 Year Member

May 7, 2003

7,410

54

129

Jacksonville, FL

Sep 22, 2004

#11

• Sep 22, 2004

• #11

They have been nothing but GREAT in my experiances with them. Good to hear they made things right with you. partshopper =

 

decoy562

New Member

Oct 9, 2003

1,526

0

0

Acworth, GA

Sep 22, 2004

#12

• Sep 22, 2004

• #12

Glad to hear they helped you!