Rear quarter window not flush

[Mark25]

After having the new GT a few weeks I finally noticed that the passenger rear quarter window is not seated flush with the body in the bottom corner facing the front of the vehicle...it sticks out enough (almost a quarter inch) that I can notice it plainly when viewing from the front. I did a check of other Stangs at other dealerships and after checking out around 80 vehicles I only found one other Stang with the same problem. Obviously, the rear quarter window would have to be pulled and reseated...what a pain...I guess I'll just live with it. They must have put too much sealant in that one corner when inserting the window.

Anyone else out there with the same problem?

 

[LV51FER]

Is that on the quarter window with the Ford Quality sticker? It's a sort of post-modern irony.

 

[Mark25]

Other side...they got the one with the "Quality" sticker right...
Maybe if they had to put the sticker on both sides mine would have been alright...

LV51FER, I actually went out and measured how far that one corner of the window sticks out and it's more like 1/8 of an inch vice a quarter inch...I guess you would have to tell someone about it before they noticed it...but that's beside the point. Someone let it slip through.

 

[jberylec]

I have the same car, had the same problem. Although, both mine had small issues. Smaller than 1/8" and I still had them correct it. I need perfection! Plus any bit of flaw makes it really hard to install louvers!

Go get it fixed, it's under warranty!

 

[Mark25]

jberylec, obviously they had to pull the window out...did they do any damage to the paint on the edge of the rear quarter window frame and/or your quarter panel?

 

[APowers]

Just checked my 07 GT for the problem. ok on this one. Sure glad you guys gave me a heads up though.

 

[jberylec]

jberylec, obviously they had to pull the window out...did they do any damage to the paint on the edge of the rear quarter window frame and/or your quarter panel?

No damage at all. If they did then they fixed that too, as required, lol

In my case there was a small roundish piece of plastic, like a guard for the sharp metal edge in there during manufacturing. It was missed! On both sides, nutts huh? Anyhow, all fixed and time for some louvers

 

[Mark25]

jberylec, many thanks! I'll see the dealer and see what can be done.

It's amazing...you would think that the window is being placed in there by an assembly person and that they would notice that it's not flush...then again, it could be a machine that inserts the glass...I don't know.

 

[bigcat]

In my case there was a small roundish piece of plastic, like a guard for the sharp metal edge in there during manufacturing.

this is usually an alignment part for the glass.

 

[Mark25]

I have an appointment with the dealer on Wedsnesday...he said he would have his "glass expert" there...we shall see. If the "glass expert" hems and haws that he could possibly scratch the perimeter paint on the outside of the glass in removing it, then I'll guess I just live with it.

 

[bigcat]

there is a new glass removal tool on the market. it does not cut the urethane, it simply breaks the bond between the paint and the urethane. it is just run outside the window, and heats up the urethane only (really, believe it or not). the tool is about $1000, so i dont know many shops that have it. it pays for itself, with no damage to the vehicles.

 

[Mark25]

BigCat, that's some good info...I will ask the dealer's glass expert if he's heard of this tool...thanks!

 

[Mark25]

bigcat, went to the dealer this morning and talked with their "glass expert" and he said that he has never heard of the new tool and of course he said he would be able to get the glass out and most likely not scratch the new paint, but no guarantee...he did say that he would probably have the work done at the body shop in the event they found something inside which causing the window in one corner not to be flush, then the body shop might have to do a repaint of the entire rear quarter panel...he also said he would have to tear apart the inside to get at some bolts, then push from the inside once he cut through the urethane...he went on and on... I finally said, "Never mind I will live with it for now." (He did say that I have 3 years on my new warranty if I should change my mind)...one good thing, he said he didn't see the problem until I pointed it. out.

 

[bigcat]

lol, it is a new tool, and not many people have heard of it, but it is one of the best assets a glass installer can have.

good luck with the window issue.

 

[Mark25]

bigcat, got the rear quarter window replaced...they ending up breaking the factory glass (my choice) and this way we didn't have to mess with the issue of trying to pry the window out. I ended up paying $289 (including labor) for the Ford Carlite OEM window and now the rear quarter window is seated properly...BTW, what we found was a big glob of urethane sitting on the window frame in the lower forward corner area of the frame. Evidently, the tube of urethane on the assembly line must have reached the end of its urethane (for that tube) and it let it all out before shifting to another tube (darn machines)...that's what was causing that one corner to bulge out.
Looks great now! (except for the fact the forward edge of the window ---facing towards the front and lines up with the "C" pillar itself, has a gap of about a 16th of an inch more than the window on the opposite side...most probably wouldn't notice it).

 

[DarkFireGT]

U paid for it, knowing it was a factory f***up? I'm glad you got it fixed, but I would've refused to pay.

 

[bigcat]

wow! i am glad you got it fixed.

 

[Mark25]

DarkFireGT,

Here's the deal...the dealership said they would pay for the labor ($57), but since I wanted them to break the glass and replace it, they said "no" to paying for the glass...they also said that if the paint was damaged by the window installer, it would be my dime for the re-paint. It was either I let the dealer pry the window out (in order to save it and then replace it) and risk ruining a new car's paint job...or have the window installer do it the "right" way. I feel that what I paid was pretty fair considering what could have happened. BTW, the window installer did say that since I was paying for the entire job...he, the window installer would cover any paint damage should it occur. And, they were very confident in their method (break and replace) and it worked out fine.

 

[DarkFireGT]

DarkFireGT,

Here's the deal...the dealership said they would pay for the labor ($57), but since I wanted them to break the glass and replace it, they said "no" to paying for the glass...they also said that if the paint was damaged by the window installer, it would be my dime for the re-paint. It was either I let the dealer pry the window out (in order to save it and then replace it) and risk ruining a new car's paint job...or have the window installer do it the "right" way. I feel that what I paid was pretty fair considering what could have happened. BTW, the window installer did say that since I was paying for the ebture job...he, the window installer would cover any paint damage should it occur. And, they were very confident in their method (break and replace) and it worked out fine.

Oh, I understand what you're saying. I just wouldn't have taken that as an option. I would have found a different dealer to cover it. If the factory screws up, Ford should fix it. That's the bottom line. I'm not knocking your decision at all. With the two options you were given, that's the option that makes sense. I just would have pursued an alternative.

 

[Mark25]

DarkFireGT, I agree...I think they did me "dirty." I may be sending a letter to FORDMOCO regarding this. At least now the rear quarter window looks good.