• Community Forums
  • Regional Forums and Event Information

So, what's the bes service dealership in E. Mass??

  • Thread starter Thread starter Mustang5L5
  • Start date Start date Aug 25, 2004

Mustang5L5

That is…until I whipped out my Bissell
Mod Dude
Feb 18, 2001
43,264
17,952
224
Massachusetts
Aug 25, 2004
#1
  • Aug 25, 2004
  • #1
Because I need to know.

I tried to bring my car in to have the rear tailshaft seal on the trans replaced for leaking. Well according to Sentry Ford in Medford, my car would need to stay 2-3 days for them to do that. It's a 30 min job!!!

Anyway i need to find a place to have the tranny TSB performed, and i'll have the seal replaced at the time.

So what dealerships have good reps and which are the ones to stay away from??
 

BlackFox5.0

Founding Member
Aug 7, 2000
3,514
1
0
Massachusetts
Aug 25, 2004
#2
  • Aug 25, 2004
  • #2
I thought you had to have it done by the dealer you got it from?
 

Mustang5L5

That is…until I whipped out my Bissell
Mod Dude
Feb 18, 2001
43,264
17,952
224
Massachusetts
Aug 25, 2004
#3
  • Aug 25, 2004
  • #3
I never bought my car from a dealer. And the dealership that sold it is 1.5hours west.

All dealerships will cover the warranty from Ford, they just send the bill out to Ford afterwards.
 

RUZMAN

Founding Member
Feb 15, 2002
745
0
16
Vermont
Aug 26, 2004
#4
  • Aug 26, 2004
  • #4
Hey Mike.....I was told by a very good friend of mine, who is very well mechanically inclined himself, that the guys at Transmission & Performance in Stoneham (used to be on Foundry Street in Wakefield) are one of the best transmission guys around. This friend of mine (Scott) has a brother who is one of the best mechanics at Bonnell Ford and he also recomended me to them when I had my gears done and they did them for me and I've never had a complaint . I heard the reason they moved is because the business was doing pretty good and they needed more space....that's always a good sign.
Just my .02
-David

P.S I don't know if you got your shifter yet but if not and you want to try out my UPR we can try to meet up some time soon ok.
 

2muchtime

Founding Member
Jan 30, 2002
890
1
16
MA.
Aug 26, 2004
#5
  • Aug 26, 2004
  • #5
Mustang5L5 said:
Because I need to know.

Anyway i need to find a place to have the tranny TSB performed, and i'll have the seal replaced at the time.

So what dealerships have good reps and which are the ones to stay away from??
Click to expand...

no dealers are reputable, although you can call ford and find out who on the outside can handle the warranty work ,my shop has done warranty for gm
and chrysler and were an outsider who turns in warranty claims. worth finding out?
either way you have a tsb which is not waranty so you would be paying for the check up..
is your seal warranty? if not bring it somewhere else than a dealer.
are you having shifting problems ??
 

Mustang5L5

That is…until I whipped out my Bissell
Mod Dude
Feb 18, 2001
43,264
17,952
224
Massachusetts
Aug 26, 2004
#6
  • Aug 26, 2004
  • #6
My car is still under full warranty until mid 2006. The seal would be warranty work. It really is a simple job, and i could do it myself in an hour, but i don't want to touch a brand new car if i can help it.

As for the TSB, it's a current issue regarding the T-3650 5-spd in 01-03 Mustangs. WHat happens is the 1-2 shift and 2-3 shift is very clunky and notchy when it's cold out. This is what my problem is but there is a 50+ page tech post in the 4.6L forum with other 01-03 owners who have the same problem. TSB 04-15-06 came out in mid-June, and i waited til a few people had it performed. They are reporting good things so I wanted to bring my car in and have the fix performed. It IS covered by warraty as long as the car exhibits the problem and is under the 3 year/36,000 mile mark OR the dealership documented you have the problem before it expired if in fact it is expired. The fix replaces a good chunk of the tranny internals such as 2nd gear, 3rd gear, 1-2 synchro, 3-4 synchro, shift forks, shift rails and other small peices.

If you can't tell, i've been doing my homework on this issue. Now i'm trying to find a good local dealership to perform the work and one that won't treat me like some 16 year old kid who doesn't even know how to pop his hood like i have been lately.

If my car was out of warranty, i would do the work myself. I've rebuilt T-5's before. It's a peice of cake. I have the service manual for the T-3650 and it looks very similar in design. I would have no problem ordering the parts, dropping the tranny and replacing the parts myself. But I shouldn't have to do that anyway. I just hate dealing with dealerships. I don't mean the people who do the actual work, but the people at the desk you need to convince to get the work done. So far the ones i've made pre-lim phone calls to treat the customer like they don't know anything about cars. I had one guy actually explain to me how a tranny worked and how it's normal to feel a clunk when you shift because the gears are meshing. NO ****!! I KNOW THAT!! Is it normal for the car next to you to hear the gears clunk together?? NO!

Sorry for the rant Some of you 01-03 T-3650 guys should know what i am going through
 

Mustang5L5

That is…until I whipped out my Bissell
Mod Dude
Feb 18, 2001
43,264
17,952
224
Massachusetts
Aug 26, 2004
#7
  • Aug 26, 2004
  • #7
RUZMAN said:
P.S I don't know if you got your shifter yet but if not and you want to try out my UPR we can try to meet up some time soon ok.
Click to expand...

Yeah i still want to try it. I also want to check out your exhaust and just show you my car in general!

Let me know when you are around. You still have my cell right?
 

RUZMAN

Founding Member
Feb 15, 2002
745
0
16
Vermont
Aug 27, 2004
#8
  • Aug 27, 2004
  • #8
Yeah Mike....same number also why don't you call me Saturday afternoon after 5pm and we'll see where I am. Maybe my girl will be interseted in dinner at Kellys roast beef on the beach and we can hook up then
-David
 

2k2fourpointsix

New Member
Apr 7, 2003
210
0
0
Quincy, MA
Aug 27, 2004
#9
  • Aug 27, 2004
  • #9
Mustang5L5 said:
My car is still under full warranty until mid 2006. The seal would be warranty work. It really is a simple job, and i could do it myself in an hour, but i don't want to touch a brand new car if i can help it.

As for the TSB, it's a current issue regarding the T-3650 5-spd in 01-03 Mustangs. WHat happens is the 1-2 shift and 2-3 shift is very clunky and notchy when it's cold out. This is what my problem is but there is a 50+ page tech post in the 4.6L forum with other 01-03 owners who have the same problem. TSB 04-15-06 came out in mid-June, and i waited til a few people had it performed. They are reporting good things so I wanted to bring my car in and have the fix performed. It IS covered by warraty as long as the car exhibits the problem and is under the 3 year/36,000 mile mark OR the dealership documented you have the problem before it expired if in fact it is expired. The fix replaces a good chunk of the tranny internals such as 2nd gear, 3rd gear, 1-2 synchro, 3-4 synchro, shift forks, shift rails and other small peices.

If you can't tell, i've been doing my homework on this issue. Now i'm trying to find a good local dealership to perform the work and one that won't treat me like some 16 year old kid who doesn't even know how to pop his hood like i have been lately.

If my car was out of warranty, i would do the work myself. I've rebuilt T-5's before. It's a peice of cake. I have the service manual for the T-3650 and it looks very similar in design. I would have no problem ordering the parts, dropping the tranny and replacing the parts myself. But I shouldn't have to do that anyway. I just hate dealing with dealerships. I don't mean the people who do the actual work, but the people at the desk you need to convince to get the work done. So far the ones i've made pre-lim phone calls to treat the customer like they don't know anything about cars. I had one guy actually explain to me how a tranny worked and how it's normal to feel a clunk when you shift because the gears are meshing. NO ****!! I KNOW THAT!! Is it normal for the car next to you to hear the gears clunk together?? NO!

Sorry for the rant Some of you 01-03 T-3650 guys should know what i am going through
Click to expand...


Yeah im doing the same thing on my car, I only have 6K more left on the warranty so I have to get it done soon. Ill probably bring mine to Quirk here in Quincy as much as I don't want to. There really is no good dealerships, its just a matter of picking the lesser of the evils.
 

Mustang5L5

That is…until I whipped out my Bissell
Mod Dude
Feb 18, 2001
43,264
17,952
224
Massachusetts
Aug 27, 2004
#10
  • Aug 27, 2004
  • #10
RUZMAN said:
Yeah Mike....same number also why don't you call me Saturday afternoon after 5pm and we'll see where I am. Maybe my girl will be interseted in dinner at Kellys roast beef on the beach and we can hook up then
-David
Click to expand...


Cool, i'll give you a call then.
 

RUZMAN

Founding Member
Feb 15, 2002
745
0
16
Vermont
Aug 28, 2004
#11
  • Aug 28, 2004
  • #11
Mike....why don't you PM me your cell phone # and when I get home from doing a few errands i'll give you a call. I am going over to a friends house tonight to watch the Patriots game with Denice so if we can do this before say...6:30pm then it's a go. Otherwise I will call you tomorrow and we will definitely do this. The only thing planned for tomorrow is finding out when Denice's son's father is going to drop him off back home to us. After he is home my day is free
-David
 
You must log in or register to reply here.

Similar threads

J
2004 Mustang 3.8L V6 vibrations above 65 MPH and differential leaks
  • joeybuddy96
  • Mar 16, 2026
  • SN95 V6 Mustang Tech
Replies
16
Views
607
SN95 V6 Mustang Tech Jul 14, 2026
joeybuddy96
J
M
2001 v6 heater return pipe leak question
  • mnky99
  • Nov 11, 2025
  • SN95 V6 Mustang Tech
Replies
1
Views
263
SN95 V6 Mustang Tech Nov 11, 2025
mnky99
M
A
2001 Mustang GT, scorched metal smell and noise from trans/diff?
  • AndyE2255
  • Dec 1, 2025
  • SN95 4.6L Mustang Tech
Replies
4
Views
469
SN95 4.6L Mustang Tech Dec 28, 2025
gkomo
Drivetrain 83’ Glx convertible C5 Trans help!
  • JacksonJared2113
  • Dec 25, 2025
  • Fox 5.0 Mustang Tech
Replies
2
Views
401
Fox 5.0 Mustang Tech Dec 26, 2025
JacksonJared2113
M
Progress Thread mnky99 2001 V6 evap core, ac compressor, heater core replacement
  • mnky99
  • Sep 5, 2025
  • 1996 - 2004 SN95 Mustang -General/Talk-
Replies
1
Views
526
1996 - 2004 SN95 Mustang -General/Talk- Sep 5, 2025
mnky99
M
Share:
Bluesky Email Share Link
  • Community Forums
  • Regional Forums and Event Information
Menu
Log in

Register

  • Forums
  • What's new
  • Media
  • Resources
  • Contact
  • Sponsor
X

Privacy & Transparency

We use cookies and similar technologies for the following purposes:

  • Personalized ads and content
  • Content measurement and audience insights

Do you accept cookies and these technologies?

X

Privacy & Transparency

We use cookies and similar technologies for the following purposes:

  • Personalized ads and content
  • Content measurement and audience insights

Do you accept cookies and these technologies?