Hi, Desha, I have a same problem with My EB 2015. I brought to the dealership Service and they did not do anything. And Mine mustang is still squealing from the brake. Please help me out. I am extremely disappointed with Ford. I am working in the Automobile Maker Industries and the Service guy's comment is unreal. "It is very common". Who makes cars likes this "Squealing is common" on the New Car. I never heard of it before. I loved the Mustang but this not right. My email address is [email protected] . and VIN is 1FA6P8TH4F5346852.Welcome to the forum, Stan Garrett!! What happened during your dealer visit?
Deysha
Hello Min Kim,Hi, Desha, I have a same problem with My EB 2015. I brought to the dealership Service and they did not do anything. And Mine mustang is still squealing from the brake. Please help me out. I am extremely disappointed with Ford. I am working in the Automobile Maker Industries and the Service guy's comment is unreal. "It is very common". Who makes cars likes this "Squealing is common" on the New Car. I never heard of it before. I loved the Mustang but this not right.
Thanks for the tag, 84Ttop!@FordCustSrvc please see above, Thank You!!
the Squealing problem has not been resolved and your customer service has closed my case. The dealership could not find anything wrong with my break. However, it is still happening, I am so disappointed on Ford. I will never recommend Ford again.Hello Min Kim,
Let’s get this escalated for you. Please PM me with your dealer, mileage, full name, and best daytime number. I’ll loop in the customer service manager for your area.
Thanks for the tag, 84Ttop!
Deysha
Ford will replace the discs and pads pur TSB 15-0030 which my dealer says came out only a few weeks ago. This is NOT a recall. You will need to complain about the squealing to the dealer to get the repair. Apparently this repair either greatly reduces the noise or completely eliminates the noise from what I read online. I understand the repair takes about a half a day. I plan on having the repair done very soon.I have had my 2015 Premium Eco Boost since January now, and it has somewhere around 5000k on it now. I thought the squealing brake issue would go away on it's own, but alas it is still around. It only does it on soft breaking scenarios, but it is REALLY loud. I took it to the dealer to take a look at it but they said that everything was good and gave it a clean and sent me on my way. STILL SQUEAKS!!!! Anyone know a remedy for this?? Thanks
Thank you for the update, Min Kim! You are always welcomed to get a second opinion at any other Ford Dealer. I’ll get back to your PM soon.the Squealing problem has not been resolved and your customer service has closed my case. The dealership could not find anything wrong with my break. However, it is still happening, I am so disappointed on Ford. I will never recommend Ford again.
Ya man gotta take it back to the dealer they got me new rotors and everything it wasn't a recall but a lot of 2015s had this issue! Including mine. This is something your local ford has to take care of. The squeek happens going very slowI have had my 2015 Premium Eco Boost since January now, and it has somewhere around 5000k on it now. I thought the squealing brake issue would go away on it's own, but alas it is still around. It only does it on soft breaking scenarios, but it is REALLY loud. I took it to the dealer to take a look at it but they said that everything was good and gave it a clean and sent me on my way. STILL SQUEAKS!!!! Anyone know a remedy for this?? Thanks
They were able to fix mine pretty quick! Love it now.Ya man gotta take it back to the dealer they got me new rotors and everything it wasn't a recall but a lot of 2015s had this issue! Including mine. This is something your local ford has to take care of. The squeek happens going very slow
I was just as frustrated as you were Dan. I would definitely mention the TSB to the dealership so that they have something to reference. If you run into any issues beyond that I would log a complaint directly with Ford. Deysha has been very active on this thread and will likely reach out to you to help get this taken care of though. I am glad this thread has helped so many people get rid of the VERY embarrassing issue. Please give an update when you take it in to the dealership.I'm glad to see that I am not the only one running into this issue. My 2015 GT with Performance Package currently has 7,000 miles on it and the sequel coming from the brakes is embarrassing. I will be talking the car into the local dealership next week. Should I specify TSB 15-0030 so they will take action? I am afraid if I just go in and say the brakes are squealing they will just check them and send me on my way like everyone else. Sounds like it requires Deysha (Customer Service) to get involved to get any traction on repairing an issue that is widespread.
Thanks for you input,
Dan C.
I was just as frustrated as you were Dan. I would definitely mention the TSB to the dealership so that they have something to reference. If you run into any issues beyond that I would log a complaint directly with Ford. Deysha has been very active on this thread and will likely reach out to you to help get this taken care of though. I am glad this thread has helped so many people get rid of the VERY embarrassing issue. Please give an update when you take it in to the dealership.
Thanks
That’s great, Gabe Martinez! You’re very welcome, and thank you for the update.
I’ve heard there is one as well, 84Ttop. A TSB is a repair procedure sent to our dealers in case someone comes in with a specific concern, so I don’t get a list of them. Anyone experiencing the concern will have to go into their dealership and get it checked out. With the diagnosis, their dealer can look up any TSBs, SSMs, recalls, or customer satisfaction programs that may apply to their vehicle.
Deysha