First Dealing with American Muscle
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I just had my first dealing with American Muscle - maybe the last.
I have a 2006 GT 'vert. Over a year ago I bought a White Face Gauge kit from US SPEEDO. I installed it and it looked great, but I noticed 2 icons were missing (Lost Traction and The Wrench).
I have been living with it, not happy, but livable. I saw that American Muscle is selling a kit made by Simco. I e-mailed American Muscle (twice) and specifically asked about these two icons. I described my problem with US SPEEDO.
I recieved an e-mail back saying that ALL the icons were on their kit.
After thinking about it for a month or so, I went ahead and ordered the American Muscle kit.
I just recieved the kit. The first thing I did was to look at the overlay and sure enough, the two icons I asked about are missing in this kit too.
I called American Muscle and described the whole thing. The first thing the guy said was they needed the e-mail I had gotten from them. Since I thought they were a stand up company, I didn't save it.
They did agree to take the kit back, but I have to pay to ship it back, even though it was their screw up. He almost sounded relieved I didn't have the e-mail.
Hey, it might be a small thing, but since I contacted them BEFORE I ordered the kit, and was given the bad information, I expected them to refund the entire amount including shipping. I guess I expected too much.
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I just had my first dealing with American Muscle - maybe the last.
I have a 2006 GT 'vert. Over a year ago I bought a White Face Gauge kit from US SPEEDO. I installed it and it looked great, but I noticed 2 icons were missing (Lost Traction and The Wrench).
I have been living with it, not happy, but livable. I saw that American Muscle is selling a kit made by Simco. I e-mailed American Muscle (twice) and specifically asked about these two icons. I described my problem with US SPEEDO.
I recieved an e-mail back saying that ALL the icons were on their kit.
After thinking about it for a month or so, I went ahead and ordered the American Muscle kit.
I just recieved the kit. The first thing I did was to look at the overlay and sure enough, the two icons I asked about are missing in this kit too.
I called American Muscle and described the whole thing. The first thing the guy said was they needed the e-mail I had gotten from them. Since I thought they were a stand up company, I didn't save it.
They did agree to take the kit back, but I have to pay to ship it back, even though it was their screw up. He almost sounded relieved I didn't have the e-mail.
Hey, it might be a small thing, but since I contacted them BEFORE I ordered the kit, and was given the bad information, I expected them to refund the entire amount including shipping. I guess I expected too much.