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99 GT Free Intake Change Recall

  • Thread starter Thread starter Isaac-1
  • Start date Start date Jan 6, 2006
I

Isaac-1

Founding Member
Sep 8, 2001
824
1
16
SW Louisiana
Jan 6, 2006
#1
  • Jan 6, 2006
  • #1
I just wanted to share my current Ford dealership saga, I have had a slow leak in my plastic intake by the thermostat housing for a few months, and decided I should go ahead and fix it. In doing research for what parts I would need online I ran across the fact that Ford settled a lawsuit last month and is extending the warranty coverage for this item on 99-01 to 7 years from original warranty start. In the case of my car that means for another 3 months, so I hurried to the local dealership with the Oasis number in hand (FSA 05N04) and was pleasantly surprised with no objections to the assorted basic mods or the fact that I was asking for free warranty work on a 7 year old car with over 120,000 miles on the odometer. This is where the good news ends, and competence is Job #0 begins, I dropped my car off at the dealer yesterday morning around 9 am , the dealer called at around 10 am this morning and said the intake was fixed, but I needed a new $70 hood latch (the same sticking hood latch issue that I had complained about every time the car was in the shop when still under warrenty, that they would only oil or "adjust"). I had someone drop me off to pick up the car while on lunch break today, waited about 10 minutes for it to be pulled around, the first think I noticed there was a greasy black hand print on the white paint of the door, I was in a hurry so I ignored it and started to drive off. I made it about 100 feet when I noticed the hood was not shut completely, so I stopped while still in the dealer not and closed it. I had noticed by this point that the engine did not sound exactly right and was idling a bit rough, I knew the battery had been disconnected as the clock was displaying 5:30 so assumed it may just need a minute or two for the computer to re learn propper idle. I pull out onto the highway and instantly notice just how badly the car was running, missing and sputtering, etc. I made a U turn and went back to the dealership the girl at the service desk called the "mechanic" up to the desk to talk to me. I use the term mechanic loosley as this guy did not look old enough to shave. He went on to tell me that the problem was coolant in the spark plug holes, that he had blown it out as best as possible and it should "boil off" after a few minutes of driving, or I could leave the car there and they would look at it, but it would be monday before they had an open bay. Since I had no ride back to work, and my lunch break had stretched to 1.5 hours at this point I took the car and was thankful that this whole thing had only cost me $1.31 (coolant disposal fee). After about 45 minutes of driving this afternoon the car was still running rough, so while things were slow here at work I stepped away from my desk I borrowed the cheap socket wrench set from the office and went out to the parking lot to diagnose the trouble. With car idling rough I disconnected the coils one at a time until I found one that made no/little differnce in the sound of the engine. I pulled that coil and found the contact inside was covered with unknown brown gunk (maybe the part of coolant that does not boil away, maybe something else ). I scraped it clean with a flat head screw driver (tool choices were limited) replaced it and now the engine is running on all 8 cylinders, although still a little bit rough. My guess is I will be pulling the other 7 coils and cleaning them this weekend, while I am at it I might as well change the spark plugs.

Ike
 

mrvax

Stay thirsty my friends
Founding Member
Nov 29, 1999
5,225
3
79
SN Moderator: Orlando, Fl.
Jan 6, 2006
#2
  • Jan 6, 2006
  • #2
Glad that you're smarter than the idiots at that dealership. Glad you got your intake fixed at no charge to you.
 

sgarlic

Founding Member
Apr 21, 2001
3,085
1
56
Jan 7, 2006
#3
  • Jan 7, 2006
  • #3
Hrmph.. good troubleshooting. I never trust the dealership unless I know someone who works there personally.
 

timeless2

Vi Veri Veni Versum Vicus Vici
Admin Dude
Nov 29, 1999
1,366
202
154
the Shadow Gallery
Jan 7, 2006
#4
  • Jan 7, 2006
  • #4
sgarlic said:
Hrmph.. good troubleshooting. I never trust the dealership unless I know someone who works there personally.
Click to expand...

And even then....
I always get a second opinion if it's beyond my own knowledge and my friends' tech knowledge.

Glad to hear things came out for the best.
 

bigcat

start with the upper hole, and if more traction is
May 1, 2005
3,015
1
79
7200 feet
Jan 7, 2006
#5
  • Jan 7, 2006
  • #5
dealership techs are mostly "parts changers" and not a REAL mechanic. if theres a problem that requires troubleshooting, and theres not step by step instructions, they are usually lost.
 

ab 281 gt

New Member
Aug 29, 2004
123
0
0
Irmo, SC
Jan 7, 2006
#6
  • Jan 7, 2006
  • #6
Damn.. I want to get mine switched before the warranty runs out..
 
F

FalconGuy016

New Member
Oct 26, 2004
437
1
0
Northern VA
Jan 7, 2006
#7
  • Jan 7, 2006
  • #7
I have had nothing but insane trouble with my dealer. I am just forever thankful that the ONE thing they got right was my tranny TSB.
 
D

Dragstr05

New Member
Dec 21, 2004
643
1
0
Stafford VA
Jan 7, 2006
#8
  • Jan 7, 2006
  • #8
bigcat said:
dealership techs are mostly "parts changers" and not a REAL mechanic. if theres a problem that requires troubleshooting, and theres not step by step instructions, they are usually lost.
Click to expand...

Sadly it does seem to be that way. Of the many tech's at my old dealership I'd have to say only 2 of them really knew their ****. The foreman, and the tech I worked for; both were very good at what they were doing. Very few comebacks, if any at all, and did good work.
 

CanadaStang

New Member
Sep 7, 2003
2,093
1
0
Mb
Jan 7, 2006
#9
  • Jan 7, 2006
  • #9
Yipes!! Well at least you got the intake fixed, but I still think you should let the dealer know that you are unhappy.
 
I

Isaac-1

Founding Member
Sep 8, 2001
824
1
16
SW Louisiana
Jan 7, 2006
#10
  • Jan 7, 2006
  • #10
I do intend to call the service manager about this on Monday, I spent a couple of hours this afternoon pulling all the coils, cleaning them with contact cleaner, small wire brush, etc. Three were filled with gunk and I am surprised any spark was getting through, Three looked mostly clean and the others were in between. While I was at it I replaced the spark plugs, with fresh NGK-TR55IX irridium plugs, the old ones had about 60,000 miles of wear. How anyone could remove and replace these coils without noticing the black crud dripping out of them, a couple of the rubber boots were even coated with it on the outside and the rubber was partly degraded.

Ike

p.s. the plugs on the passenger side bank looked mostly good, but the ones on the driver side bank had the threads all fouled and the front too had brown buildup on the tips, any thoughts, other than coolant in the plug holes?
 
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