This function is controlled by vacuum from the engine. Several things can cause these symptoms: vacuum hose failed/off/broken, switch failure, or a stuck valve under the dash. Btw, I have these identical indications on my 97 V6 but I haven't fully diagnosed the problem. I really doubt that it is the switch. I had mine out and it is nothing more than a sliding switch that covers/uncovers ports to alloow the vacuum to "do its thing" and direct the flow to the appropriate area. Btw, in my case, all I get is air out of the defrost vents but it is not air conditioned air. You can verify yours to see if you are getting plain old air or a/c by switching it on and have someone look at the a/c clutch. If the clutch doesn't engage, you aren't getting a/c.
Anyone have ideas on which of the myriad of lines under the hood feeds the vacuum to the switch?
Gary