Any SCT Livewire owners?...

I just got my SCT Livewire from fed ex today and following the instructions that were stuck right on the unit, I hooked it up to my laptop and downloaded the latest firmware. The unit would not work, it just said checking memory ect and didnt light up. So I searched around the SCT threads and tried google, and came up with an older firmware. I installed that and now the unit lights up but I cant read the screen at all. The wheel makes clicking noises but thats about it.

Hopefully someone has some experience or advice about this :shrug:
 
Finally got threw on the phone. The guy was nice, and tried to help but after trying 3 types of firmware and 2 more update softwares it still wouldn't work. They gave me a RMU and now I have to send it in :nonono: So much for playing with my new toy this weekend
 
Surprisingly enough I got the thing to work! They told me sometimes the memory card comes loose and I should try hitting the side of it to knock the card back into place and it actually worked. Now that it's updated and loaded into my ecu I am impressed. Not so much with the power gains but the smoothness of power and low end tq.