Dealer is screwing around with my request to cancel extended warranty!
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Anyone know of a good customer service number to call for Ford issues?
I went to my Ford dealer where I bought my 2001 Cobra requesting to cancel my extended warranty. This was on 2 Feb 2004 (Since it is so modded out I figured why keep it, they will probably deny any claims with it anyway.)
They said sure no problem we can do that. So I gave them a copy of the form and they said they will start the process. They said it would take about 4-5 weeks and I will see a credit on my loan account through Ford. Well nothing showed up. So on March 12 I called and talked with the lady that took my form and said, "oh yes we have been working on them and you should see it in your account within 2 weeks. So on Apr 12 still nothing... I have called a couple of times and she will not return my calls.
This is complete BS especially with people who spend 30K on a car!!!
If you happen to have any numbers I can call I would appreciate it!
Thanks,
--------------------------------------------------------------------------------
Anyone know of a good customer service number to call for Ford issues?
I went to my Ford dealer where I bought my 2001 Cobra requesting to cancel my extended warranty. This was on 2 Feb 2004 (Since it is so modded out I figured why keep it, they will probably deny any claims with it anyway.)
They said sure no problem we can do that. So I gave them a copy of the form and they said they will start the process. They said it would take about 4-5 weeks and I will see a credit on my loan account through Ford. Well nothing showed up. So on March 12 I called and talked with the lady that took my form and said, "oh yes we have been working on them and you should see it in your account within 2 weeks. So on Apr 12 still nothing... I have called a couple of times and she will not return my calls.
This is complete BS especially with people who spend 30K on a car!!!
If you happen to have any numbers I can call I would appreciate it!
Thanks,