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Astro performance phone number

  • Thread starter Thread starter Rebecca.haynes
  • Start date Start date Jul 23, 2020
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Rebecca.haynes

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Jul 23, 2020
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#1
  • Jul 23, 2020
  • #1
Trying to contact Astro for a trans we ordered for our build months ago. Can’t get a response by email and can’t find a phone number. Does anyone have a valid number I can try? Thanks!
 

Hoytster

I don't dare do that to my Knob
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Jul 23, 2020
#2
  • Jul 23, 2020
  • #2
I know they're number used to be (866) 253-0019. That was years ago so I'm not sure if it's still in service but you can give it a try.
 
J

JT78681

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May 20, 2020
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Jan 11, 2021
#3
  • Jan 11, 2021
  • #3
Forgive me for resurrecting this thread, but has anyone bought anything recently from Tony at Astro Performance? I placed an order on December 27th and received an order confirmation, but nothing since then. I have tried emailing Tony multiple times just to confirm the order was received and I haven't received a response. I also cannot find a working phone number anywhere.
 

Blandnuts

I don't swallow; I only swoosh
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FloorDuh
Jan 13, 2021
#4
  • Jan 13, 2021
  • #4
I made an order on December 15th. I've tried a few ways at contacting them with no response. It even looks like posts were deleted on FB, since the last one I remember seeing was in November about the new TKX.

They had no issue taking money....


Edit-
I did get in contact with a different "Astro" that mentioned the son was taking orders and not sending items out. He was suppose to resolve my issue, but that never happened. I ordered from their web page.
 
Last edited: Jan 13, 2021

Mustang5L5

That is…until I whipped out my Bissell
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Jan 13, 2021
#5
  • Jan 13, 2021
  • #5
Well that’s a shame. I was debating an Astro gearset vs a TKX. I’m not going to send money to an unresponsive company...
 
J

JT78681

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May 20, 2020
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Austin, Texas
Jan 13, 2021
#6
  • Jan 13, 2021
  • #6
I got an update from a guy in my area who rebuilds transmissions and has worked with Astro Performance for a long time. He apparently knows Tony's dad and talked to him the other day. Apparently nobody can find Tony. He's not responding to phone calls, texts, emails, and he is not fulfilling orders either. His dad can't even get a hold of him or his wife. Kinda scary....

I ended up having to dispute my order with PayPal. Sucks because I was really pumped about rebuilding my tranny with one of his kits, but it is what it is. I just hope the guy and his family are alright.
 

Mustang5L5

That is…until I whipped out my Bissell
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#7
  • Jan 13, 2021
  • #7
Damn. Hope everything is ok
 
J

JT78681

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May 20, 2020
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Jan 13, 2021
#8
  • Jan 13, 2021
  • #8
Blandnuts said:
I made an order on December 15th. I've tried a few ways at contacting them with no response. It even looks like posts were deleted on FB, since the last one I remember seeing was in November about the new TKX.

They had no issue taking money....


Edit-
I did get in contact with a different "Astro" that mentioned the son was taking orders and not sending items out. He was suppose to resolve my issue, but that never happened. I ordered from their web page.
Click to expand...

That sucks man! I feel your pain. There are going to be a lot of people having to go through what we are to get their money back.
 
J

JT78681

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May 20, 2020
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Austin, Texas
Jan 13, 2021
#9
  • Jan 13, 2021
  • #9
Seeing as how the first post of this thread was from July claiming they weren't getting responses. Wow that list could be a mile long!
 

Blandnuts

I don't swallow; I only swoosh
Founding Member
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FloorDuh
Jan 13, 2021
#10
  • Jan 13, 2021
  • #10
The guy I spoke to on the phone seemed fairly pissed. Hopefully, the credit card company can square me away.
 

Noobz347

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#11
  • Jan 13, 2021
  • #11
 

Mustang5L5

That is…until I whipped out my Bissell
Mod Dude
Feb 18, 2001
43,189
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Jan 13, 2021
#12
  • Jan 13, 2021
  • #12
I was just on their website this AM
 
J

JT78681

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May 20, 2020
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Jan 13, 2021
#13
  • Jan 13, 2021
  • #13
I was just able to pull it up right now.
 

Mustang5L5

That is…until I whipped out my Bissell
Mod Dude
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Jan 13, 2021
#14
  • Jan 13, 2021
  • #14
Someone posted on another Forum that Astro is ramping down to be closed. It's been in progress for some time. A5 gearsets will be gone for good.
 
J

JT78681

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May 20, 2020
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Jan 14, 2021
#15
  • Jan 14, 2021
  • #15
So now the only other online reputable company is Hanlon Motorsports?
 

Mustang5L5

That is…until I whipped out my Bissell
Mod Dude
Feb 18, 2001
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Jan 14, 2021
#16
  • Jan 14, 2021
  • #16
There's Promotion as well. I've seen others claim good things about them but I've never looked into it.

MUSTANG/CAMARO/CORVETTE Performance Manual Transmissions/Clutch/Repairs/Parts FL
 
T

TDP_Jason

Member
Jan 20, 2021
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Jan 20, 2021
#17
  • Jan 20, 2021
  • #17
JT78681 said:
So now the only other online reputable company is Hanlon Motorsports?
Click to expand...
Nope, Texas Drivetrain Performance is my shop in the Dallas area. We've been in the business 17yrs and ecommerce website is coming online VERY soon. That's something that we've never been into, online sales. But will be soon! Just Google the shop name
 
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General karthief

wonder how much it would cost to ship you a pair
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#18
  • Jan 20, 2021
  • #18
Mustang5L5 said:
There's Promotion as well. I've seen others claim good things about them but I've never looked into it.

MUSTANG/CAMARO/CORVETTE Performance Manual Transmissions/Clutch/Repairs/Parts FL
Click to expand...
That's where I got my t5 from years ago, it's been faithful.
 

nickyb

I gotta say i never painted my nuts, Never Ever
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#19
  • Jan 20, 2021
  • #19
Get in touch with Paul from fivespeeds.com
 

Noobz347

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#20
  • Jan 20, 2021
  • #20
TDP_Jason said:
Nope, Texas Drivetrain Performance is my shop in the Dallas area. We've been in the business 17yrs and ecommerce website is coming online VERY soon. That's something that we've never been into, online sales. But will be soon! Just Google the shop name
Click to expand...
Make sure you list your website in your signature.

We don't generally solicit in Tech or Talk but you are certainly on-topic in this case so good on ya!

And last but not least, make sure you create a thread in this forum: https://www.stangnet.com/mustang-forums/forums/services-tuning-welding-mechanic-body-work.362/

It's simple to refer folks to your thread if "business" happens to come up in tech or talk threads.
 
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