Spend the extra money and go for the service. I went with RPM and regretted it for the past 5 months. Here's the quick breakdown though if you do a search you can find my thread.
- Ordered the C&L/Diablo Street kit.
- Followed up 3 weeks later to find out a shipment date, they rebuffed me continually until finally I get a shipping # 3 weeks after I ordered and after 3 E-mails to their service desk.
- Turns out they just never bothered to ship it and had charged me in full the day after I ordered it. So 4 weeks after I ordered I finally receive my kit.
- Ooops, it's the Racer kit.
- Took me days to get them to exchange the kit. Those many days were spent getting them to agree to pay for shipping for their mistake.
- They finally send me the replacement parts to make it a "street" kit.
- Oops, they didn't send the worm drive clamps.
- Send back the other parts that were no longer needed. hey they complain that there is a worm drive clamp missing. Gotta charge me $15 for that. Umm I told you numbnuts that it wasn't there (I called 5 minutes after the package showed up).
- Ooops, they didn't include a return shipping label and they didn't ship it properly so I'm on the hook for more duty charges and I have to pay to ship it back to them. Don't worry we'll refund you for that, my supervisor just told me so!
- A lot of back and forth and basically they refuse to believe that they didn't ship it. They apparently have "photographic" proof of what they sent out. a week and a half goes by and nobody will send me a photo proving what was sent. (odd eh?).
- After my probably 30th phonecall over 3 months they just call blocked my number and refused to answer my E-mails.
- At that point they owed me for the deposit I paid on the parts they shipped out in advance and shipping to and from me. So in total $200cdn give or take a buck.
- I was able to get Visa to go after them for $100 but I end up being out $100 because they are a bunch of scam artists. Hey look $100 was the difference if I had just gone to Brenspeed!
Please learn from my lesson! Apparently I shouldn't have been gone off these forums for the past couple months, people thinking of shopping there makes the hairs on my neck stand up!
)
Any and all feedback is appreciated. I know that I should wait for the SCT Livewire, but I think I am going to wait and see how they work out the bugs.
...how about some competitive pricing...
