clutch replaced, bad vibrations

I just had Ford replace my clutch (paid $526 for it), while they did some warranty work on it at the same time (window leak). Clutch had 70k miles on it. Since they replaced it, the car had a nasty vibration when letting off the clutch. The mechanic said "oh, the clutch isn't seated right, just give it a little more gas and less clutch and it'll be fine". 2 days later, I took it back because of the vibration . I HAD to wait a few days b/c I got the car back on a Saturday. Now they have 'adjusted' the clutch and it still vibrates very bad when going in reverse and not as bad going forward. Non of the vibration existed beforehand or since I've had the car. Vibration is as bad as a stalling motor with no motor mounts (but the drivetrain vibrates, not the motor).

I have the work orders for the repairs they've made but would like to know what I can do about this. The warranty work I was having them do wasn't fixed the second time either (leaking Window). So, now I'm taking the car back a 3rd time.

Has anyone had this happen and any guesses as to what I should have them do for the clutch? I'm already going to request a refund for replacement of the clutch.

Thanks in advance.

It sounds like I'm going to be having them replace the clutch again and resurface the fly wheel. Refunding my money is 'not their business' (surprise there). I went to talk to the manager this morning but told him I couldn't bring it in till tomorrow. This is North Central Ford (Richardson, TX). Glad I haven't taken it back yet; now I know what to ask for. Here is a list of the parts they replaced (initially):

Those they covered under warranty:
LEVER ASY-CL R (Throwout/Release Bearing?)
HUB & BRG ASY - (Pivot bearing?)
STUD-CLUTCH RE - (pivot ball stud?)
RET TRANS INPU - (Reinstall the transmission?)

Those I had to pay for:
DSC ASY CL FRT (clutch - > $100 after core credit)
PLT & CVF ASY - (plate - > $100 after core credit)
BRG ASY - TRANS (? - was less than $50)
BRKT ASY DR WD (? - was less than $50)

I picked up a repair manual last night so I can match these parts with the ones you all have listed to see what they need to take care of.

What is the benefit in replacing the clutch cable?

How much should parts to replace the clutch itself cost? They said they'd replace the TOB and some other stuff under warranty (75k mile ext warranty I got when purchasing the car)

weird how they cover some of this with the warranty and some without.

MarvinMyCat said:

I'm just curious. When you say "not refunding your money," does that mean that they strive to do the job right and make you satisfied. I'm only asking becuase you are taking the car back to them.

Don't read into this.

Click to expand...

They want me satisfied. Really, I won't be satisfied without my money back, but they apparently can't figure that one out. I want the money back b/c I had to get a rental and they have spent 9 days on it so far and it's not fixed. I'm also taking it back because some of it was warranty work.

I can't think of any alternatives but to take it back.

MarvinMyCat said:

Hmmm... Good and bad I think.

Are they charging you for the rental or is that included or out of pocket expense?

I ask becuase when I had my after market hood put on, painted/color matched, the price remained the saem after I told them I'd be sans car.

Click to expand...

Yeah, they are covering the rental car. Paying for the $15/day insurance on it too (fortunately).

How much did the hood/painting cost?