Well, got thru to SCT finally last night. They remotely wired into my computer too and my tunes were wiped clean. It was nice of SCT to let me know I'll have to re-acquire the tunes and reload them. Would have been a hellofalot nicer to received a message stating the update would/could wipe the tunes, then I could have backed them up and I think SCT would have had far fewer calls. Thankfully, Steeda rocks and had already started working on getting me the tunes. Hopefully I'll have them today and only be without the car for two days