After buying my Paxton Novi 2000 I had 30 days to send in the warrenty information along w/ the orginial invoice to recive my 3 yr warrenty. Some how I lost my orginial invoice so I contacted the place were I bought it from to get another one.I sent in the warrenty info to Paxton w/ out the invoice but they sent me a letter back stating that it was not egible for the 3 yr warrenty w/ out the orginial invoice and if they did not recive it in 30 days I would only recive a 1 yr warrenty. Needless to say by the time I got it the 30 day period had come and gone, it was actually 2 months before I was finially able to get it. I wrote a long letter to Paxton explaining to them that I had trouble getting the orginial invoice b/c I kept getting the run arround so I explained to them in detail and did some butt kissing..lol
Well today I recived a big envelope including my 3 yr warrenty information
Well today I recived a big envelope including my 3 yr warrenty information