Handheld tuners (predetor, etc.) Warranty ?

[shanedog]

Has anyone had any issues with there custom tunes done by an aftermarket tuner when bringing the car into the dealership for warranty work?

Any experiences will be appreciated.

 

[subzero05]

basically if they find out it has been re-flashed they will try and void your warranty

 

[WSD42]

The Warranty issue is still up for debate. My dealer does not seem to have issues with aftermarket hardware (with-in reason) and re-tunes. However, my Service Advisor advised me to bring my DiabloSport Predator with me when I bring the car in for any problems that may be engine related. Both the DSP & SCT Xcalibrator save your original Factory tune. You can reflash it before going to the dealer for service. One very good reason to return the car to OEM tune....the dealer/Ford may have updates to your OEM computer tune that is not affected by either of the tuners I mentioned. You need to talk to the resident Mustang guy in your Dealer's Service Department. He will give you the best answer for your dealer.

"It is better to ask for permission, than to beg for forgiveness"

 

[shanedog]

The Warranty issue is still up for debate. My dealer does not seem to have issues with aftermarket hardware (with-in reason) and re-tunes. However, my Service Advisor advised me to bring my DiabloSport Predator with me when I bring the car in for any problems that may be engine related. Both the DSP & SCT Xcalibrator save your original Factory tune. You can reflash it before going to the dealer for service. One very good reason to return the car to OEM tune....the dealer/Ford may have updates to your OEM computer tune that is not affected by either of the tuners I mentioned. You need to talk to the resident Mustang guy in your Dealer's Service Department. He will give you the best answer for your dealer.

"It is better to ask for permission, than to beg for forgiveness"

Thats what I thought...good advice BTW

 

[WSD42]

No Prob! I will keep all posted as to my car's upcoming surgery and outcome...Calling Dr. Howard, Dr. Fine, Dr. Howard.....

"The doctor's say I'm much better now!"

 

[NickDiabloSport]

Warranty is always an issue to be considered when adding aftermarket products to a vehicle.

DiabloSport Predator is as warranty safe as any product, we make basic changes to calibration and with in safe ranges, provided the proper fuel is run and you take the time to test and monitor conditons when driving, something Predator can handle with ease.

Restoring the factory calibration before going in for service is the simple answer to dealing with the manufacturer.

To learn more about warranty law, and your customer "Bill of Rights" check out this link to the SEMA Action Network:

http://www.semasan.com/main/main.aspx?ID=/content/SEMASANcom/HomePage

Thanks,
Nick Spinelli
DiabloSport National Sales Manager
[email protected]