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  • 1979 - 1995 (Fox, SN95.0, & 2.3L) -General/Talk-

Late Model Restoration

  • Thread starter Thread starter 93 teal terror
  • Start date Start date Aug 13, 2010
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93 teal terror

Founding Member
Jul 13, 2001
971
62
69
Durham N.C.
Aug 17, 2010
#21
  • Aug 17, 2010
  • #21
Update: LRS called and corrected the problem and took care of me. Couldn't ask for better customer service. I would not hesitate to continue ordering from them as long as they keep this level of customer service up. I was assured the initial response I recieved when calling them was an isolated issue and is being corrected. Nobody is perfect and mistakes happen, all I ask is that people own up to them and they definately did. Thanks guys!

To the responses above, I know they are just lug nuts and autozone ones will work fine, however I've learned that when replacing something on the car, I don't skimp and if Ford parts are available I go that route. Cheap parts have only caused me headaches in the past, so I try to nip that in the butt if I can
 

Dan P.

Founding Member
Apr 26, 2002
483
0
27
N.C.
Aug 17, 2010
#22
  • Aug 17, 2010
  • #22
Happy to hear
 

LRSjmac

Premium Sponsor
Sep 9, 2008
335
0
17
Hewitt, Tx
Aug 18, 2010
#23
  • Aug 18, 2010
  • #23
93 teal terror said:
Update: LRS called and corrected the problem and took care of me. Couldn't ask for better customer service. I would not hesitate to continue ordering from them as long as they keep this level of customer service up. I was assured the initial response I recieved when calling them was an isolated issue and is being corrected. Nobody is perfect and mistakes happen, all I ask is that people own up to them and they definately did. Thanks guys!

To the responses above, I know they are just lug nuts and autozone ones will work fine, however I've learned that when replacing something on the car, I don't skimp and if Ford parts are available I go that route. Cheap parts have only caused me headaches in the past, so I try to nip that in the butt if I can
Click to expand...

Thanks for allowing us to rectify an honest mistake on our part. It was pleasure speaking with you on the phone, & we look forward to dealing with you again in the future.

Please don't hesitate to PM me with any questions.

We apologize once again & thank you for your patronage!
 

fiveoho

15 Year Member
Apr 28, 2005
1,958
16
69
TN
Aug 18, 2010
#24
  • Aug 18, 2010
  • #24
with a previous issue i had, LMR was very helpful. made things right.
 

RYC CUKR

Founding Member
May 19, 2002
1,437
1
38
Orlando
Aug 19, 2010
#25
  • Aug 19, 2010
  • #25
fiveoho said:
with a previous issue i had, LMR was very helpful. made things right.
Click to expand...

Same here. Mistakes are gonna happen from time to time. One of the most telling things about a company is how they deal with the mistakes. The one time I had a problem with a headlight getting water in it they sent a new one out ASAP.
 

Shaolin Crane

Banned
Oct 6, 2008
2,627
7
0
Kommiefornia
Aug 19, 2010
#26
  • Aug 19, 2010
  • #26
RYC CUKR said:
Same here. Mistakes are gonna happen from time to time. One of the most telling things about a company is how they deal with the mistakes. The one time I had a problem with a headlight getting water in it they sent a new one out ASAP.
Click to expand...

same for me with my brand new marker lights fading after a month
 
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