I have been doing business with this company a lot over the past 2-3 years. I recently had an issue with receiving a product I had ordered. It was either lost by ups or didn't get packed(this is unlikely). This was the first time I've ever had a problem. After talking with my service rep via email they are sending me a new one free of charge. I can't say enough good things about doing business with this company.
I have been doing business with this company a lot over the past 2-3 years. I recently had an issue with receiving a product I had ordered. It was either lost by ups or didn't get packed(this is unlikely). This was the first time I've ever had a problem. After talking with my service rep via email they are sending me a new one free of charge. I can't say enough good things about doing business with this company.
What is the 50% off discount code?I appreciate all the praise and kind words about our company. Let me know if there is anything we can help ya'll with! @A5literMan let me know if they get you taken care of 100%
Are they claiming the kit is factory replacement?Just one thing.
Recently I've noticed their ad for new rear control arm hardware that they state is grade 8.8(=SAE grade 5)where grade 10.9(=SAE grade 8) is specified and is what came stock from Ford.
Selling cheap fasteners as stock replacements can't be good for business.
Not sure I understand what you are getting at. Even if its not a factory replacement part, the fasteners should at least be factory grade. Especially on suspension, steering and brakes.Are they claiming the kit is factory replacement?
With your statement are you trying to make the case that's it's OK to use the equivalent of SAE grade 5 hardware to mount suspension components?Are they claiming the kit is factory replacement?
I almost forgot to update this thread. I received my order on Friday. Everything was correct and am again a happy customer.I appreciate all the praise and kind words about our company. Let me know if there is anything we can help ya'll with! @A5literMan let me know if they get you taken care of 100%
Not sure I understand what you are getting at. Even if its not a factory replacement part, the fasteners should at least be factory grade. Especially on suspension, steering and brakes.
With your statement are you trying to make the case that's it's OK to use the equivalent of SAE grade 5 hardware to mount suspension components?
On the subject of the proper grade LCA hardware; I bought that hardware set from LRS earlier and comparing it to the original hardware it was obvious they were not comparable quality. I wanted to get the car done ASAP so I used them anyway and when I went to torque the LCA bolts to spec they immediately stripped out.
After some searching and calling around I found a Lincoln dealer (they really sell only Lincolns) 2 hours away that had the proper OEM grade 10.9 flange bolts. For what it's worth the guys at the parts desk said suspension hardware should always be grade 10.9 (Grade 8 SAE as already mentioned). The difference between the bolts is night and day. The hex head is taller for more bite from your socket, the tip is tapered, it's the proper coating, etc...
In LRS' defense when I called, Jay said if I send him a picture of the striped bolts he'll give me a credit for the kit. Problem is I can't even get the nuts off now, I guess I'm gonna have to cut them off but I just haven't had the time to work on it yet.
Picture of the new OEM Ford bolt next to LRS':
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If LRS is using poor quality Grade 5 bolts then that's a shame. Quality can vary depending on who manufactured the hardware. I've worked a lot with both grades 5 & 8 bolts and neither of them should strip unless you're over torquing the hardware. It's easy to get a nut cross threaded and mess up threads but that's not the bolts fault.
What is the tq spec for the lca's? Only asking because I don't know it.I was using a torque wrench, I wanted to do it right the first time. The other side with the new Ford bolt torqued to spec perfectly with no problems.
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