Well I am SO glad I decided to keep my turbo and work the issues out because it's finally running good aside from needing a dyno tune. It idles great, doesn't want to die coming to a stop, revs good, and drives perfect under normal driving conditions. However, if you try to get into any boost it will detonate so dyno tune here I come. So overall I am extactic.
So today I decided to call to get some information about getting a tune. I had two places in mind I wanted to go and they were Alternative Auto. owned by Lidio and Livernois Motorsports, both located a couple hours from me across the state. I started out calling Livernois even though I know three people who have been screwed by them in the past. Things ranging from them jacking the car up in the wrong spot and bending the crap out of the front fender, to f-ing up my friends side exhaust on his Cobra, to all three people having appointments and them showing up and Livernois acting as if they had no idea who they were. Aside from all of that I still decided to give them a try since they are a big name in the industry.
So I gave them a call and talk to the guy for a couple minutes telling him about my car, seeing how far out they were for scheduling, how much it would cost, etc. Turns out they were 2 weeks out and said I would have to leave it there for a week, which I was hoping I wouldnt have to do since its across the state. So then I told him I was just starting to look around at places and was curious how they differed so I asked him how they compared to Alternative. His reponse was to promptly hang up on me. I couldn't believe it. What AMAZING customer service, yet I cannot say I am surprised at all given what I know of them dealing with my friends.
I proceeded to call Alternative and left a message for them to call me back. Probably ten minutes later I get a call from Lidio himself. He was VERY nice and helpful explaining in depth about their tuning and about my setup and everything I wanted to know. He was very interested in my car and what my plans were and had genuine interested in our conversation. It was a complete 180 degree turn from Livernois. Not to mention his price was 100 dollars cheaper and he said I could drop it off at 8 am and it would be ready by noon. I was sold and now have an appointment on August 7th. Long story short, customer service and actually having an interest in your customers goes a LONG way and Alternative just gained a customer for doing so. With that said, NEVER DEAL WITH LIVERNOIS MOTORSPORTS!!!!
So today I decided to call to get some information about getting a tune. I had two places in mind I wanted to go and they were Alternative Auto. owned by Lidio and Livernois Motorsports, both located a couple hours from me across the state. I started out calling Livernois even though I know three people who have been screwed by them in the past. Things ranging from them jacking the car up in the wrong spot and bending the crap out of the front fender, to f-ing up my friends side exhaust on his Cobra, to all three people having appointments and them showing up and Livernois acting as if they had no idea who they were. Aside from all of that I still decided to give them a try since they are a big name in the industry.
So I gave them a call and talk to the guy for a couple minutes telling him about my car, seeing how far out they were for scheduling, how much it would cost, etc. Turns out they were 2 weeks out and said I would have to leave it there for a week, which I was hoping I wouldnt have to do since its across the state. So then I told him I was just starting to look around at places and was curious how they differed so I asked him how they compared to Alternative. His reponse was to promptly hang up on me. I couldn't believe it. What AMAZING customer service, yet I cannot say I am surprised at all given what I know of them dealing with my friends.
I proceeded to call Alternative and left a message for them to call me back. Probably ten minutes later I get a call from Lidio himself. He was VERY nice and helpful explaining in depth about their tuning and about my setup and everything I wanted to know. He was very interested in my car and what my plans were and had genuine interested in our conversation. It was a complete 180 degree turn from Livernois. Not to mention his price was 100 dollars cheaper and he said I could drop it off at 8 am and it would be ready by noon. I was sold and now have an appointment on August 7th. Long story short, customer service and actually having an interest in your customers goes a LONG way and Alternative just gained a customer for doing so. With that said, NEVER DEAL WITH LIVERNOIS MOTORSPORTS!!!!