PMAS - STAY AWAY

EDIT: After more conversation with Dawn of PMAS, I have come to the conclusion that more of this matter is the fault of CBP than it is of PMAS. After having slight issues with one another upon our first conversations, we seem to have hashed things out pretty well. It seems that we just had a major misunderstanding, largely due to CBP. While it is true that if you want a PMAS 80mm MAF you will have to wait a little bit for it, I'm sure in the end the product will be worth the wait. I'm sorry for some of my rash comments and attitudes towards PMAS, and I'm glad that I will have my product in a couple of days and that things have worked out.

I won't do that unless they deny me the right to pick up my part today... but thank you for the link. I just figured it would be best to get this message out there because I know how many of us on here buy their meters.

I got even worse this afternoon. I've been making phone calls back and forth between Cool Blue Performance and PMAS to get this crap straightened out. The dates have been pushed back and pushed back and pushed back. Two weeks ago they told me I would have my package. So I e-mailed them this past Monday (2 weeks) and asked them the status. I got an e-mail back that said they were getting them on Wednesday and that they would be shipping out as soon as they got them, and that they would send me an update the next day. Well Tuesday came and gone, and half of Wednesday did, so I e-mailed them again *this is pretty much where the story picks up above*. So after all this crap I decided that I was going to pick it up from their place of business today, since I only live a short distance away. I called them to let them know, but they didn't call me back before I left. I got there, had to wait a half hour for the new owner, Dawn, to get back from lunch. I waited in my car, and they pulled in. She got out, came up to my car, and asked in a slightly rude tune can I help you? I said that I was there to pick up my MAF. She got ruder and said excuse me, and I said the same thing again. She asked me my name, and I told her, and once she knew it was me it all went to hell. She said that she didn't appreciate my e-mail and that I was out of line. She also said they didn't even have them, and I asked her why she didn't e-mail me back or call me, she said sure I'll just go call all 500 of my back orders. I said you should start at the top of the list and go from there. She said I'm not talking with you anymore, walked away. I told her I was going to bring down the business, and peeled the hell out of there. Got a call from CBP an hour later and they told me that PMAS wasn't going to ship my order unless I called and appologized. I was outraged! So, I humbled myself (because I really do need this meter), called and appologized, and I will have my meter on Tuesday. If you ask me the business practices are poor, if you say you are going to e-mail someone tomorrow, you'd better freaking e-mail them tomorrow. Oh well, I guess I'm just venting now, sorry for such a long post.

NOTE: I am not sure of the order status of other meters besides the 80mm, but the 80mm is FOR SURE going to take at least 4 weeks to get to you.

I most definately agree that I could have handled my end of the situation better, for sure. Also, I don't see you as coming down on me like a parent, I appreciate the input. I guess you'd have to be in my situation to understand why I did it. It's been 44 days now, they never contacted me to tell me what was going on, I had to take the initial steps, I'm near the very top of the list (I should, and so should have everyone else, been contacted), etc etc. I am also glad that they are in business, I'm not a very big fan of C&L either, but I spent so much time planning to have my car running, and I'm still stuck driving my winter 4 banger. Life isn't fair, I know that, don't tell me that. I'll just wait until Tuesday, thanks for the comments guys.

I appreciate the support fellas, but like I said I did what I 'had' to do in order to get my meter. I couldn't afford to take the action that I would have preferred to take. I also 'had' to say I was sorry because she said she wouldn't ship 1 single MAF even to my zip code! That means anyone in 48879 wouldn't have gotten a MAF unless they could have proven beyond a shadow of a doubt that it wasn't for me. That's how bad this lady was. I hope some of you guys decide to choose different routes for a MAF company, as this has been the worst customer service experience I have ever encountered. Maybe I'll leave them a flaming bag of poo at their front door AFTER I receive my meter... nah, but it sure is wishful thinking