9 Deuce GT said:Whoa there fella. Step away form the keyboard.......Let's see how many people post on these forums that have had good results from them before we gas 'em up and burm 'em down. This is how internet bull**** get's started. One poster reads a post, then tells 10 friends, then.... and then....
There is no one company that can please everyone out there. It is unfortunate that the original poster has to deal with these issues, but let's be a little more realistic here. Maybe there is a ligitimate problem with PMAS's suppliers. Maybe they are in the process of sorting these issues out. But then again, maybe not. Who knows? All I can tell you, is thank GOD they are in business, or else we would all be stuck using C&L junk. Then we would have something to bitch about.
1fastauto said:Just to let everyone know we are not the old PRO-M. We have had problems with the molds we aquired from PRO-M. We have been fixing them. We truly apologize for the 80's that are on back order. We cannot help that, as I said in a previous post we decided from the beginning we would not sacrifice quality for money.
I will admit we have had some bumps this first year. Everyone fails to realize that we are a new business. We have rectified alot problems. Especially with the phone calls and other things. There were things we were doing that weren't working. We have rectified some of these issues and continue to work everyday to have things run smooth. We don't mind criticism, because that it what makes us better. That is all we really have to say about this matter. Thanks.
1fastauto said:I cannot believe that we are getting flamed for a backorder that has been on back order since Jan. The first batch we got of these were no good so we gave them back to the company we have pour them. I guess from reading this thread we should have sent them to everyone knowing we would get them back just to make everyone happy???? Well that is NOT the way we do business. We will not sacrifice quality for getting a quick dollar. We have a ton of these on backorder. There are 2 sides to every story. But I guess we messed up by sending the bad meters back to the mold company. Sorry for caring about QUALITY instead of getting paid. FYI we do not deal to the public that is why we have distributors. We also DON'T get paid until we ship, so I don't know why we are getting slammed for taking someone's money. Well that is all I have to say.
If you choose another company that is your choice. But you know Donovan this is not what truly happened.
It also was never threatened by us that we would not ship a meter.
1fastauto said:I cannot believe that we are getting flamed for a backorder that has been on back order since Jan. The first batch we got of these were no good so we gave them back to the company we have pour them. I guess from reading this thread we should have sent them to everyone knowing we would get them back just to make everyone happy???? Well that is NOT the way we do business. We will not sacrifice quality for getting a quick dollar. We have a ton of these on backorder. There are 2 sides to every story. But I guess we messed up by sending the bad meters back to the mold company. Sorry for caring about QUALITY instead of getting paid. FYI we do not deal to the public that is why we have distributors. We also DON'T get paid until we ship, so I don't know why we are getting slammed for taking someone's money. Well that is all I have to say.
If you choose another company that is your choice. But you know Donovan this is not what truly happened.
It also was never threatened by us that we would not ship a meter.
dstanggt50 said:Makes sense, but why not have your distributors adv customers of the wait, or even when emails were sent, why not respond to let the cust know? I know new companies are hard to get going and running smoothly, but still its kinda bad customer service. You should try to respond ( I know you have a huge cust base, but still), just my .02
July.....a_k said:so do we have a rough guess of when these whould be shipping?
1FUN5.0 said:looks like someone is trying to cover up the problem. If the product is backordered fine, but if they simply are not shipping due to someone's anger - well that is cause for calling the cops as they have stolen your money.
maybe I misunderstood then - sorry9 Deuce GT said:Dude, reread her post. They have been having problems with one of their suppliers. They contacted all of their distributors. I think the distributors are at fault because they dropped the ball, not PMAS.
9 Deuce GT said:I think the distributors are at fault because they dropped the ball, not PMAS.
a_k said:so do we have a rough guess of when these whould be shipping?
DemonGT said:...people just arnt willing to work for there money anymore
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