Problem With Ford Dealership Regarding 2014 Gt Track Pack

Lopez10GT said:

As stated in my subject. I went in for my first oil change @ 3k miles. As far as I knew the following options were included with the GT Track Package:

carbon fiber torsen diff with 3:73 gears, boss 302 diff housing with rear cooler cover, brembo brakes, perf friction pads front and rear, boss 302 coolers, boss 302 radiator, GT 500 trailing arms, bushings, sway bars, specifically calibrated springs, struts and shocks etc . 19"x9" wheels, 5w-50 oil, no spare, etc.

Did they actually put 5w-50 in from the factory. I am pretty positive they did but having 3 service techs who are all of 20 years old argueing with me about it gets very very old. They basically said and almost to the T "The only thing that was added on the track package is the suspension". Then I had them put a question into Ford, however they go about that, and they came back with Ford supposedly saying the same thing.....

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Noobz347 said:

@FordCustSrvc

That little tag above will alert them to come in and see this thread.

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Lopez10GT said:

Thank you all for the replies. Was thinking to myself maybe I am wrong. So they called back yesterday and said to me "The Engineer we contacted at Ford said not to use 5w50 because it will ruin your motor and void your warranty"......

FordCustSrvc thank you sooo much. I just looked at the 1st print of the owners manual for the 14 and it says Track Package takes 5w50. If they still refuse to accept the fact it does accept that oil is there a way to get someone at Ford to contact this dealership and fix them.

Thanks lots.

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Lopez10GT said:

Hmm don't see a way to edit the post. How can you verify that you actually have the track pack on the car? In the data plate information? I know I do because of the torsen differential, finned axle cover, brembo brakes, wheels, etc. For some reason I now have a 5w-20 oil cap on my motor and before I am 99.99% positive i had a 5w-50 cap when I bought the car. I checked over the car when I got it and I know I saw that cap which leads me to believe they replaced it..... wow is all I can say.

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SVT_MS6 said:

So sadly...I appear to be victim of this as well. The other day my brother was talking about his $120 oil change for his Roush RS3...I was a little surprised because I've always had my car serviced since new at Ford dealerships and the bill has always been in the $50 range...Now I know why...When looking at the repair invoices, they have been putting 5W20 in the car. This has been done since the 1st oil change and the car has 28k on it now. The oil has been changed 5 times. It's never been to the track, and despite the occasional 'goosing' of the throttle it hasn't seen any real performance driving. I did however, recently do a dyno day where the car had 3 pulls. Needless to say I'm a bit upset....I trusted (lol) my Ford dealer to know what the car needs based on...well...it saying so on the oil cap...to running the VIN and seeing what the car has in regards to options. Is Ford not educating their techs on this? This didn't happen at just one dealership but FOUR in my state (I move around a bit lol). I contacted Ford Customer Service who 'escalated' it to the dealerships...I don't know what to expect here...From what I have read the car should be fine unless I really get it out and race it, but should I expect any damage to the engine?

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