Radio has no volume.

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I would check the wires and plugs and hope to find something easy to fix. It sounds like the amp is shot or not connected well either in the head unit or an external one.
 
Thank you. someone at sometime has tried to work on this thing. they messed up the releases on the radio, I had to remove the entire front of the console to get the radio out.pieces are broken. I am just going to put a pioneer radio in with a cd and replace the original cd with a cubby hole