Rear Window Defrost for the New Flush Mount Glass Kits?

Whoa guys.. I was unaware this conversation was going on, or else I would have participated. During the early order process, everyone was informed that they could recieve a refund, and I had only 2 request, which were done immediately. I have sent out emails to explain the issue at hand, so I was under the impression I had everyone informed. I have been very busy with this, along with other things, so I do apologize for any oversight.. If I received a funding reversal request, it was not denied, and was taken care of immediately. If I received a mail request, it was not denied. Truth is, I have people who are waiting for slots to open due to refund, so I have no reason to deny anyone.

This is the only product that does anything like this, and we have similar products out on the market now, with great review.. This delay was unavoidable and not able to be factored in, so I have had several obstacles that I didnt count on. They are in the works, and I have a huge UnPaid waiting list for this kit, so just believe I am doing everything I can do here..

For the person that questioned the early order sensibility, I had explained it earlier in this thread, but let me touch on that again.. My first order is a much smaller sample order, and is not a stock order, so the initial number of kits is very small.. I offer the discount for feedback and pictures, so I dont actually have to build a marketing car, like I have had to do in the past. The reason for the cut off time and number on the early order, was due to the small number of first order pieces, and no other glass orders has been offered from that time on, unless someone dropped off the list.

I once again apologize for any oversight, or lack of attention, but it has been a chaotic time..

I am sorry about that, but I had not recieved a funding reversal from your CC company, or I would have approved it instantly. I have sent out periodic glass updates to people on my first order sample list and unpaid waiting list, and if a return was wanted, I had the request that returns be done through the CC company for paperwork reasons. If you want to have you CC company process a return, we will make this happen, and would have done so from the start.. Also, it is best to fill out the subject box on our email page, because we get alot of emails with generic subject titles every week, and I am not sure what the criteria is for the email groupings.

I wasnt making the claim that I had alot of Russian Mustang customers, I was saying that if it is a generic subject title, that it can fall through the cracks, because we recieve alot of generic and spam emails every week... I am sorry, but I didnt recall that you used Paypal, and I will take care of that.. But in the offering of that informantion, I remember getting that dispute notice from PayPal, and I did contact you immediately as you said. If I wanted to avoid the situation, I would have let the overlap of time stand, and not contact you at all. I will go through those messages, but I do believe that you indicated that you would still interested in waiting a bit longer, with the knowledge your refund would come through at your future request if needed? If I am wrong, I do apologize for the mis-communication, but I do think that was the situation here?

I will be back at the office later in the week, so I will get the return taken care of for you, but I will need a formal request emailed or mailed to me. Please include Mustang Refund in the subject box, so I can keep an eye out for it.. Thanks

If you offered to do so, I am sure that we informed you that the glass kits are warehoused in Indiana, and that we do not stock them here in Oklahoma.? I do this to save on shipping and warehousing cost, and this is not anything that is out of the ordinary. I have other products that are warehoused for me elsewhere, and I drop ship my products for other retailers, so it is a very common practice.