I just left my local Ford Service Dept. I had the e-brake cable replaced in Feb 2006. It was sticking in the morning on cold days. It was covered under the TSB. I didn't drive the car last winter and this year, I noticed the e-brake still sticks.
The service guy told me that since I am one week out of warranty, there is nothing they can do. I explained that this was already fixed by them and the roblem resurfaced. Since the work was performed more than 12 months/12,000 miles ago, they are not liable.
As for the warranty, the start date was 2/26/06, even though I picked up the car on 3/5/06. Either way, I thought TSBs are still valid after the warranty expires.
Does anyone have any advice on how to handle these guys. Or, if I cannot do anything with Ford, any tips on a fix for this issue? Thanks.
The service guy told me that since I am one week out of warranty, there is nothing they can do. I explained that this was already fixed by them and the roblem resurfaced. Since the work was performed more than 12 months/12,000 miles ago, they are not liable.
As for the warranty, the start date was 2/26/06, even though I picked up the car on 3/5/06. Either way, I thought TSBs are still valid after the warranty expires.
Does anyone have any advice on how to handle these guys. Or, if I cannot do anything with Ford, any tips on a fix for this issue? Thanks.