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  • 2005 - 2014 S-197 Mustang -General/Talk-

UPDATED: MustangTuning.com resolves issue

  • Thread starter Thread starter 06GT
  • Start date Start date May 26, 2006
0

06GT

New Member
Aug 13, 2005
6
0
0
Virginia Beach, VA
May 26, 2006
#1
  • May 26, 2006
  • #1
Please see post #9



I just WASTED $700 on wrong size tires and another $25.00 on Bullit lug nuts that DO NOT FIT!!
When I called them they talked over top of me speaking and would do nothing about it!
 
0

05STANGIRL

New Member
May 10, 2006
6
0
0
Louisiana
May 26, 2006
#2
  • May 26, 2006
  • #2
I AGREE! They sent me the wrong gears... You can NEVER get in touch with anyone over there, and when you finally do they are no help. I will NEVER deal with them again.
 

Give Me TP

Member
Jun 17, 2004
936
0
16
Republic of Texas
May 26, 2006
#3
  • May 26, 2006
  • #3
Interesting, two years ago or so when I bought a catback from them they were fine.
 

3 eyed snake

New Member
Apr 22, 2006
24
0
0
louisville,ky
May 26, 2006
#4
  • May 26, 2006
  • #4
i always deal with them. good peeps with me. try again later.... maybe they will be better. its a 3 day week end member.... but still no excuse for being rude.
 

gtstangau

Member
Jan 9, 2006
133
0
16
Alabama
May 26, 2006
#5
  • May 26, 2006
  • #5
I have ordered almost all my parts from them and never had any problems!
 

PDXStangDude

Member
Apr 12, 2006
163
0
16
Tigard, Oregon
May 26, 2006
#6
  • May 26, 2006
  • #6
I just order my JLT CAI through them. Lets hope everything is 'A' okay!

Still gotta get a tuner but MT had JLT on sale for $199.99. Seemed like a good deal so I snagged one.
 
P

Pennywise2

Banned
May 16, 2006
1,379
1
0
May 27, 2006
#7
  • May 27, 2006
  • #7
Thanks for the heads up man I appreciate it!
Other places I would avoid like the plauge are Sean Hyland Motorsports
and RPM outlet! Both places ripped me and my cousin off they will never
get my business.
 

DarkFireGT

Playing with my wife's really makes me want one.
10 Year Member
May 23, 2004
692
10
89
East Moline, IL
May 28, 2006
#8
  • May 28, 2006
  • #8
Ordered from them 3 times, no problems.
 
0

06GT

New Member
Aug 13, 2005
6
0
0
Virginia Beach, VA
Jun 2, 2006
#9
  • Jun 2, 2006
  • #9
Chris from MustangTuning.com called me this afternoon and was extremely kind and apologetic about what took place.

He offered to take the tires back, even though he didn't have to, and I appreciate that immensely.
However, I did not take him up on that, mainly since I gave the tires to the guy who aqcuired and installed the Nittos for me.
He was so friggin careful and took probably an hour longer to do the work than he quoted, so I didn't mind.
I already have a stack of oem wheels in my shed higher than my head lol, so I didn't need more rubber hanging around anyway.

Nevertheless, Mustang Tuning.com gave me a 10% refund and I got an email confirmation that they sent out new lug nuts.

After talking with Chris (the MT.com owner) I am convinced that they will take steps to keep this from happening in the future, so I accept his apology completely, and I'm satisfied with the results.
As I said before- they ARE impressive wheels, and I'm glad to have them.

So now I apologize to Chris for the tone of the first post in this thread, though I am still very glad this forum is here to support me and you when something like this happens.

I have contacted the Webmaster and requested that the title of this thread be changed to "UPDATED: MustangTuning.com resolves issue"
 

timeless2

Vi Veri Veni Versum Vicus Vici
Admin Dude
Nov 29, 1999
1,366
202
154
the Shadow Gallery
Jun 2, 2006
#10
  • Jun 2, 2006
  • #10
Title edited per email received by SN Support.
 

kid rock

New Member
Jan 24, 2006
99
0
0
THE 51ST STATE!!
Jun 6, 2006
#11
  • Jun 6, 2006
  • #11
glad you got the issues sorted mate, ive orderd all my stuf from them and find them very helpful and a good price, im ordering from the uk and getting stuffed shipped to an APO which isnt mine and different billing addys and all sorts of complecated stuff and they have always been helpful!!


shame you got a bad apple mate, unfortunetly it happens!

glad its sorted now

Simon
 
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