Man, I'd call back and say that ONLY ONE OF THE RIMS IS A DIFFERENT COLOR!!!!!
Then tell the person you are on the phone to go to the original thread link while you are on the phone. Tell them to look at pictures and see that there is one wheel that is wrong (or 3, however you look at it). Then there is no debate. You took pics of them in different places, together, etc, so we could see them and they are posted. I think that without that, they could simply get the rims back and claim that you are crazy and got 4 good wheels. So IMO, that thread could help you out a lot if you can get anybody with 1/10000th of a brain cell to view it.
ITS HARD WHEN YOUR MANAGERS NEVER THERE
and you work there so of course you would say that
Umm... I dont even work there. Nor do I live within 2000 miles of the state its located in.
I work in sales and deal with returns/credits where the customer needs to ship parts back with their own money. We usually just cut them a check for the part+ the shipping. You will get your money back, relax.
If they dont believe you about the color mismatch you can have them
analized. In the printing business they use a "densitometer" to check
for color variation. It tells the exact content of any color, very sensitve unit.
I think paint stores have them also.
Sorry, i work in sales for a completely different company. I dont work for american muscle, was simply trying to say how the sales gig deals with credits
any update jegg?
Yup, just got an update. I just received an email from them for four UPS return labels.. Now I can return them without having to pay for shipping out of my own pocket. Thanks to everyone for their input and help on this. Thank you to the guy who sent the link to this thread to the A.M. rep. I did that myself initially without any luck. I'm sure that extra email helped a bunch . I will be going to UPS tomorrow to unload these from my hands. Now I just hoope they dont try to screw me on my refund some how.
Good im glad the email helped!
I'm glad that got worked out, but it shouldn't have taken this long for them to correct something this simple.
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