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  • 1996 - 2004 SN95 Mustang -General/Talk-

Beware of RPMoutlet.com

  • Thread starter Thread starter bepsoccer
  • Start date Start date Jun 14, 2007
B

bepsoccer

New Member
Jun 11, 2007
3
0
0
Jun 14, 2007
#1
  • Jun 14, 2007
  • #1
Buyers beware of RPMoutlet!!!! They have some good prices but you may never see some of your items. That have a pretty website but ABSOLUTELY NO CUSTOMER SERVEICE. Try and call their customer service number and you will get a busy signal all day. Call the other number and they tell you to call customer service. Try and send an email you will get no responce and a case closed notification without them even contacting you!! Believe me don't do it!!!
 

AP1995V6

Member
Jul 13, 2003
547
1
16
Oxford, MS
Jun 14, 2007
#2
  • Jun 14, 2007
  • #2
How many days have you tried to get ahold of them? Folks stay busy. When I was doing business with Saleen, it took them 2-3 days to get back to me. Great people, but some companies are just swamped with customer service issues.
 

allcarfan

The Answer Man
Founding Member
Apr 8, 2001
2,458
1
56
North Atlanta
Jun 14, 2007
#3
  • Jun 14, 2007
  • #3
In order to get anywhere with RPM outlet, you must speak with a manager. The dumbasses on the phones know nothing.

RPM Outlet has a repuation of sending the wrong parts, and then wants YOU tp pay shipping back to them so they can replace it. They also have a reputation of not sending all your parts at once, and doubling up on shipping costs.

Do a search on nloc.net...RPM Outlet is hit or miss. Good luck
 
R

rcicu

New Member
Jul 4, 2007
1
0
0
Jul 4, 2007
#4
  • Jul 4, 2007
  • #4
I know this is an old thread but I have to say this.

I have been fighting with RPMOutlet for almost 2mts now buecause they sent me a wrong TB.

Two days ago I called BBK (the TB manf.) they are wonderful and are sending me the correct TB.

-RCICU
 
A

Autobadges.com

New Member
Jun 1, 2004
17
0
0
Los Angeles
Jul 8, 2007
#5
  • Jul 8, 2007
  • #5
Sad to hear
 

wesl56

New Member
Dec 26, 2003
83
1
0
Tallahassee, FL
Aug 1, 2007
#6
  • Aug 1, 2007
  • #6
rpmoutlet sucks ass... i just ordered from them and they sent me the wrong parts and are being *******s... the customer service people are really rude, inturrepting me and trying to talk over me etc... i dont relaly know what to do i am just trying to get my money back at this point.... do not order from them
 
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