Defect or not?

Defective??


  • Total voters
    12

Jinx

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Oct 2, 2003
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I didn't realize that something this small could cause the issues that I had. :mad: .

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Those are FRPPs and they were only run at 10 mph for 2 miles. The noise and vibration they created was noticable at extreme low speeds and deceleration.

The second set is in and work just fine. :nice:
 
mikes2001gt said:
Looks like a defect to me. :nonono:

Did FRPP replace it for you at no charge or did you have to buy another one?

I had to buy another set, so that Ford could finish the job. Ford wanted another $200 just to put the 3:27s back in. I spoke with a Rep. from FRP and they want me to ship (at my expense) the "defective" gears to them so they can make the determination for themselves. That sounds kinda fishy to me :shrug: , 'cause if they determine them to be "fine" then I'd be out a set of "usable" gears because they might not send them back to me.
 
Jinx102672 said:
I had to buy another set, so that Ford could finish the job. Ford wanted another $200 just to put the 3:27s back in. I spoke with a Rep. from FRP and they want me to ship (at my expense) the "defective" gears to them so they can make the determination for themselves. That sounds kinda fishy to me :shrug: , 'cause if they determine them to be "fine" then I'd be out a set of "usable" gears because they might not send them back to me.

Wow! That stinks! Ya know, from looking at it, it almost looks like something was dropped on it. But the pic may be deceiving.:shrug:
 
mikes2001gt said:
... it almost looks like something was dropped on it. But the pic may be deceiving.:shrug:

That's what I thought, but I kept them in the box until they were ready for install. I wish I could just send pictures to FRPP and if they want to take a closer look I'll send them the gears.
 
There's no residue, it's just the way the light bounces off the gear (still as some gear oil on it.) I wiped most of it off with a paper towel before taking the pic.

So would it be worth the money and effort to ship them back?
 
It's a defect... they shouldn't have been like that after only 2 miles being spun at 10 mph. Defect big time. I'd call ford racing or whom ever you bought them from and get my money back... unless you already did that
 
Jinx102672 said:
There's no residue, it's just the way the light bounces off the gear (still as some gear oil on it.) I wiped most of it off with a paper towel before taking the pic.

So would it be worth the money and effort to ship them back?

I'd call them and see about sending them the pics first. But in reality, these gears can't be used now anyway, so if you shipped them back to FRPP and they never send them back to you, you wouldn't be out anything anyway. I'd call them and see what they advise.
 
If that was a defect, somebody doing quality control over there should be fired. I agree with the above poster, ask if you can send them the pictures of the damage. You send those gears back, and they decide it's not their fault, you're **** out of luck.
 
MGSTANG said:
FRPP are one of the best gears. I believe it could have been damaged in Shipping, or the mechanic let them hit the ground.

I agree, and it's possible, but I'll never know. When I ordered the 2nd set, I went back to FRPP.

I don't have my phone with me today and I'm not supposed to make personal calls from work, so I'll have to contact them tomorrow and see if I can e-mail some pictures.