I need some opinions on the bill I got from the performance shop I go to and what happened afterwards.
I had my car flatbedded to "the shop" because I couldn't get the distributor. Turns out the oil pump shaft had come loose. They initially said they're going to have to jack the engine, remove the pan, and reinstall the shaft....$400-$450. Later that day one of the techs calls me and tells me he was able to use a magnet to reseat the shaft and that everything was fine. They charged me $237 to fix the oil pump shaft, install the distributor, install #1 spark plug, and connect plug wires. I paid the bill without hesitation because I thought the oil pump shaft must have been a lot of work.
Well last weekend I had to tear the engine apart to replace an intake gasket and again the oil pump shaft came loose. I decided to try to get it back in myself and got it done in 5 minutes with a bendable LED light. So this got me to thinking, how do they come up with $237 for that and installing the distributor when it took me a total 30 minutes at most.
I called the shop Monday and talked to the office guy and said he would talk to the owner and the tech and call me back. I called back Tuesday, same reply and no call back. I call again today and he tells me it took the tech two hours, so I ask to have the owner call me, no call.
My first question is did they bang my bill and then second what should I do about it? I've been thinking about putting a stop payment through my credit card company until I at least hear from the owner. Thoughts?
I had my car flatbedded to "the shop" because I couldn't get the distributor. Turns out the oil pump shaft had come loose. They initially said they're going to have to jack the engine, remove the pan, and reinstall the shaft....$400-$450. Later that day one of the techs calls me and tells me he was able to use a magnet to reseat the shaft and that everything was fine. They charged me $237 to fix the oil pump shaft, install the distributor, install #1 spark plug, and connect plug wires. I paid the bill without hesitation because I thought the oil pump shaft must have been a lot of work.
Well last weekend I had to tear the engine apart to replace an intake gasket and again the oil pump shaft came loose. I decided to try to get it back in myself and got it done in 5 minutes with a bendable LED light. So this got me to thinking, how do they come up with $237 for that and installing the distributor when it took me a total 30 minutes at most.
I called the shop Monday and talked to the office guy and said he would talk to the owner and the tech and call me back. I called back Tuesday, same reply and no call back. I call again today and he tells me it took the tech two hours, so I ask to have the owner call me, no call.
My first question is did they bang my bill and then second what should I do about it? I've been thinking about putting a stop payment through my credit card company until I at least hear from the owner. Thoughts?