DSS problem, don't make my mistake

[SWYZ721]

Why are people in the automotive business so shady and shotty anyways

 

[94GTLaserRC]

yeah thats why i didnt go the mail order way. Local machine shop is for me.good luck though.

Which shop?
RC

 

[331 stang91]

I don't think I've ever heard any good things about dss's service or the longevity of there motors. Is anyone happy with them hear? I was going to buy throught them but am now leaning towards chp

 

[S/CBlack95GT]

They should at least pay for the shipping or toss something in for free. If I owned a business I would to that. Doing such a thing actually shows a business cares and that in turn may bring in more customers.

 

[Green 94 5.0]

I don't think I've ever heard any good things about dss's service or the longevity of there motors. Is anyone happy with them hear? I was going to buy throught them but am now leaning towards chp

i have nothing but good things to say about chp. i would definitely recommend them.

 

[GRGT1994]

I don't mean to pour salt on an open wound, but I think stuff like this is a good argument for always ordering and then waiting to receive parts well before you need them. That way, even if there is a delay, you don't have a problem.

Now that may not be your case - maybe you had no option. But I just hope others take away that this as all the more reason to order ahead whenever possible.

Hope it works out OK for ya.

 

[Green 94 5.0]

but when you are talking about a shortblock or longblock, a few thousand dollars for a deposit cant be come up with much before hand in most cases.

 

[94GTLaserRC]

They should at least pay for the shipping or toss something in for free. If I owned a business I would to that. Doing such a thing actually shows a business cares and that in turn may bring in more customers.

They wong because 1. it's not like youre probably going to buy another engine and 2. they are "Too busy" to worry about another referral. THose are the places that complain when business is suffereing. The effects of what they did here dont show up right away, it snowballs over time.

RC

 

[95cobraguy]

there is a huge article in the new issue of muscle mustangs and fast fords concerning mail order motors, i doubt the mag flames any particular co. (didn't read the whole article yet) but it should give some insight into turnaround times, prices, things like that. as for me, i went with a local guy and it turned out great. i was able to bring him my block, we were always in contact when he was assembling, and i was able to go pick it up when it was done. 302 blocks are a dime a dozen and any reputable engine builder should be able to assemble a legit motor properly. i dont even think my builder did any of the machine work such as boring the cylinders or decking the block, i believe he sent it out for that, but once he had it back he did all the assembly.

 

[Yobi1Kanobi]

Laser MESA BALANCING is doing mine he might take a little while but he is really well recommended all he really does there are race and blower motors 71 blowers andcentrifugigal both ,alot of marine stuff too. Mine is taking a little longer than normal due too myfault and the boat show was in between.Plus I aint in a hurry no how I just want it done right.

 

[Redsnake2]

Everytime i read one of these stories it makes My local speed shops look soooooooooooooo goood!! sorry your going through that but it could be worst...

 

[94GTLaserRC]

Laser MESA BALANCING is doing mine he might take a little while but he is really well recommended all he really does there are race and blower motors 71 blowers andcentrifugigal both ,alot of marine stuff too. Mine is taking a little longer than normal due too myfault and the boat show was in between.Plus I aint in a hurry no how I just want it done right.

DO they install the engines to and/or do the tuning, or just build?
Any kind of warranty?
Thanks
RC

 

[94greenvert]

got the shortblock today. I appeased my shop owner with 3 Mobil 1 oil changes. My truck, wife's van and Mother in law's car

Not bad

 

[mustangt562]

Nick from DSS called me thursday and told me he talked to the owner of DSS about my problem and their screwup. Nick told me that the owner was going to move my engine up to the front of the line. What a crock. As a business owner, I cringe at treatment like that. If there are no reprecussions for screwups, then you are doomed to repeat them and not care. Well, they just pissed me off. I never yelled or lost my temper in my talks or emails with DSS. I just waited to see what they would do to get a satisfied customer. I didn't want money off. I would have settled for a free upgrade, you know, a main support or windage tray, something that cost them about $30 or $50 bucks. But I got nothing but apologies......I'm sorry don't cut it in business. I will never recommend DSS to anyone and well chime in every time I see their names in the forums I frequent. I went with them cause my shop owner got a 347 long block from them last year, so I know that word of mouth works

Thanks for all the replies and help guys

Brett

I say you have your car towed to your house. and cancel the order with DSS and order the long block from CHP. When you order your motor at CHP tell them that you canceled with DSS for a reason.

Yea taking full responsibility sounds great but really means absolutuly nothing. Its kinda a slap in the face when you think about it cause they believe you are not going to do anything about it so they dont fear taking responsibility. I bet if you pull your order they will offer you some goodies. Money talks and in this case you have the money!!! dont just be pissed, show some kahonays and cancel the order!!!

BTW, i have heard horror storys about DSS work

 

[SVT3183]

I say you have your car towed to your house. and cancel the order with DSS and order the long block from CHP. When you order your motor at CHP tell them that you canceled with DSS for a reason.

Yea taking full responsibility sounds great but really means absolutuly nothing. Its kinda a slap in the face when you think about it cause they believe you are not going to do anything about it so they dont fear taking responsibility. I bet if you pull your order they will offer you some goodies. Money talks and in this case you have the money!!! dont just be pissed, show some kahonays and cancel the order!!!

BTW, i have heard horror storys about DSS work

dude you're like a year late

 

[RAD]

dude you're like a year late

 

[gcomfx.com]

 

[donkey_punch]

 

[Yobi1Kanobi]

:LOL:

 

[turbogt]

That's hilarious.. I thought i read this thread a LONG time ago.